From: Shana Heron Sent: Thursday, January 14, 2010 6:03 PM Subject: Excellent long term consulting Project Management opportunity & job description John, I hope this finds you well. I came across your resume online today and was hoping to speak with you about a terrific opportunity. My client, a major health insurance company, is looking for Junior Business Transformation Leaders to assist on various projects within the Business Transformation function. The right candidate will be Six Sigma certified, preferably Black Belt; have experience working on operational and BPO projects; have been heavlily involved in analysis and documentation, have experience doing value streaming and mapping; be a quantitative analysis thinker; and have experience with Minitab. Below is an overview of the department and the type of work they are doing currently. This is a long-term, open ended consulting project offering a pay rate of $50/hr C2C. Should you or someone you know be interested, please feel free to contact me to discuss. SYSTEMIC BUSINESS IMPROVEMENT AND TRANSFORMATION:
Systemic business improvement and transformation is realized by effectively listening to customers, measuring and aligning internal operational performance with the expectations of customers, applying customer input to the development of products and services, challenging the status quo for how the business operates, significantly improving existing core operational processes, and eliminating non-value added activities, costs and time. This achieves customer aligned, integrated and sustained results.
The primary objective of the Business Transformation department is to measurably improve core business processes and to favorably impact corporate earnings, customer loyalty, and key operational metrics by:
· Leading Lean Six Sigma business improvement projects that address variation in the Medical Management, Network Management, Member Acquisition, Member Retention and the Utilization Delivery System (UDS) core processes
· Surveying and analyzing the "Voice of the Customer" to identify opportunities and develop actionable information for improving the overall member experience and increasing loyalty and retention
· Conducting quantitative claims variation and customer value chain analyses that identify opportunities for bottom-line and top-line improvement.
· Training and mentoring Lean Six Sigma skills to selected individuals to build the continuous improvement capabilities within departments across the organization
· Auditing claims and enrollment core processes (and supporting processes) to measure performance and identify opportunities for improvement
· Identifying and implementing best practices, benchmarking performance in the health insurance industry, and fostering a cultural mindset that emphasizes customer focus, communication, process management and measurement, operational excellence and organizational development as outlined below. Business Transformation Leaders apply a combination of Lean, Six Sigma, Project Management, and Change Leadership skills to address significant business problems and opportunities. As a rule of thumb, if the solution to a business problem or opportunity is already known or developed, the specialized knowledge and skills of a Business Transformation Leader are probably not required and line management can pursue implementation with a basic Plan-Do-Check- Act process. When the solutions are obvious and/or can be readily developed, a routine Kaizen Continuous Improvement approach can be applied using the skills of employees across the organization trained in basic Lean and/or Six Sigma skills.
When the solutions to a business problem are not obvious, Lean, Six Sigma, Design for Six Sigma or a combination thereof need to be rigorously applied by Business Transformation Leaders who are certified in these respective bodies of knowledge. Determining what skills are required to address a business issue can be decided using the logic flow of the Roadmap below. However, large projects typically require a combination of Lean and Six Sigma tools to be applied while most analyses require the use of sophisticated statistical Six Sigma and Data Mining tools. I look forward to hearing from you. Kind regards,
Manager DBI Staffing 12 East 44th Street , 7th Floor (between Madison Ave. & 5th Ave. ) New York , NY 10017 (212)317-0211 sheron@dbistaffing. com http://www.dbistaff ing.com Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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