Alicja Lisnow, MSET Leadership / Training / Sales Operations / Client Services A_Lisnow@Yahoo. |
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Friday, January 15, 2010
[itroundtable] Software Development Specialist - State of NJ
[itroundtable] Fw: Hot Job Leads - DC Area
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Thursday, January 14, 2010
[itroundtable] LEAD: Cust Supp Dir - NJ - Delphi Tech
| Customer Support Director Delphi Technology, Inc. Job Snapshot Location: 303 George St. 5th Floor New Brunswick, NJ 08901 Employee Type: Full-Time Industry: Computer Software Manages Others: Yes Job Type: Customer Service; Information Technology Education: 4 Year Degree Experience: At least 10 year(s) Travel: Up to 25% Relocation Covered: No Post Date: 1/12/2010 Contact Information Contact: Susan Carlino Ref ID: CSD Fax: (617) 778-2297 Description Company Information With offices in Boston, MA, New Brunswick, NJ, and Shanghai, China, Delphi Technology, Inc., is a successful software applications and services vendor with an outstanding customer base and strong growth potential. We've been in business since 1989, providing information systems solutions and services to our insurance and risk management industry customers. We offer excellent salaries and comprehensive benefits. Our New Brunswick office is conveniently located near the train station and Rutger's campus. We are currently seeking an experienced Customer Support Director to to direct Delphi's Customer Support Help Desk and associated staff. In this position, the successful candidate will ensure professional, courteous, efficient, and cost effective customer support services. You will promote productive and positive relationships with customers; manage escalated customer support issues of a technical or product-related nature; and may manage basic account maintenance tasks. You will coordinate customer service activities with other Delphi functions and keep department priorities in synch with customer expectations. You will work closely with Account Executives to coordinate all support-related work. Responsibilities You will have overall responsibility for the resolution of all issues and completion of all tasks associated with Support Services, effectively, professionally, and congenially interfacing with various department leaders--both internally and within the customers' organizations- -to optimize customer satisfaction and achieve Delphi's business goals. You will develop, document, implement, monitor, and continually improve Customer Service support methods, procedures, and processes to achieve the desired level of customer satisfaction while attaining Delphi gross margin objectives. You will develop and maintain accurate and timely reports for the Delphi management team, including status reports, resource management, issues status, performance v. revenue and gross margin targets, and customer satisfaction reports. You will oversee the primary activities of the customer support staff to ensure completion of tasks and attainment of department goals. You will participate in department budgeting and forecasting (personnel, capital, operational expenses). You will review reports, forecasts, and analyses to ensure proper staffing levels within the customer support function. You will manage personnel activities of customer support staff, including hiring, training, rewarding, motivation, discipline, terminations, performance reviews, and pay discussions. You will also select and assign work and tasks to the appropriate staff members. Serving as the escalation point for issues beyond the authority of the customer support function, you will coordinate resolution of conflicts involving scheduling, resources, or technical issues. Other related duties, as assigned. Requirements Bachelor's Degree in Business or Computer Science and ten years of related experience, at least 3 of which have been at the management level. Related post-graduate training and/or education desirable. Excellent knowledge of all customer support areas. Superior time management, communications, decision-making, presentation, human relations, and organizational skills. Experience with technical support procedures and tools. Experience in a large-scale software customer support environment. Experience with insurance and/or financial services software preferred. Should be well-versed in current web technology and software. Expertise with standard business software applications and strong PC skills. Some travel and off-hours work may be necessary. How to Apply: To apply, send your resume, indicating position of interest to: http://www.careerbu ilder.com/ JobSeeker/ Jobs/JobDetails. aspx?ipath= EXIND&siteid= cbindeed& Job_DID=J8E46C6J TPKGCFB2DNX& cbRecursionCnt= 1&cbsid=a3f5149d a4c44a2da1f09795 ad493383- 316797168- R1-4 Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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[itroundtable] LEAD: Data Arch - NY - Contract 12 mos
This is Mani from Deegit IT Solutions Inc. Here is the requirement open with us. If you are in terested please get back to me with your latest word formatted resume along with contact details.
Job Title: Data Architect Location: New York City , NY Duration: 12 Months
Job Overview: Open in g in New York , NY for Data Modeler /Data Architect position for a F in ancial Services firm's data migration program. The candidate should have a command on Data model in g, Data architecture and should have handled database design and optimization in dependently experience in the retail brokerage and wealth management in dustry would be a huge plus. The successful candidate should have a good track record in do in g enterprise wide database model in g and design. The candidate should be able to document clearly, communicate effectively and work with in a team.
Duties & Responsibilities: • Perform logical & Physical model of database • Create and enhance exist in g database • Understand bus in ess requirements and work with the Bus in ess, Development and QA • Identify data requirements and data sources (exist in g and new) • Obta in stakeholder signoff on bus in ess and functional requirements • Provide support for App dev and QA teams • Strong experience with ERW in Skill, Experience & General in formation Required:
Basic Requirements • Strong Oral and written communication skill • Extensive experience with database design and model in g • Strong experience with data model in g tools like ERW in
Desirable Skills • Retail Brokerage Wealth Management Experience
General Information • Location: NY , NY • Duration : 12 months • Contract FTE • Start Date: • Selection Criteria – Client Interview Mandatory? Yes, Face to Face Mandatory? Yes • Job Title (Level) – Data Modeler/Architect • Experience Level – No of years 6-10 years • Doma in Knowledge Required? Preferred
Thanks & Regards, Mani " |
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[itroundtable] LEADS: Prod Specs/Mgr/Sftw Eng/Arch - NJ - Startup
Product Specifications Mgr
Fast Model Technologies creates software that helps Basketball Teams win games! Our software is currently used by 25 NBA teams, 600 NCAA teams, and over 8000 high school teams. We're an energetic startup located in Summit, NJ, and we're looking for super-bright people who can handle any challenge to help us create new products. We already have a great team, and we're looking for people who will make us even better. We offer excellent compensation, benefits, and 401K with profit sharing! ------------ --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --- Fast Model Technologies creates software that helps Basketball Teams win games! Our software is currently used by 25 NBA teams, 600 NCAA teams, and over 8000 high school teams. We're an energetic startup located in Summit, NJ, and we're looking for super-bright people who can handle any challenge to help us create new products. We're heavily Java-oriented in everything we do, but we need people who can adapt and learn new technologies fast. We already have a great team, and we're looking for people who will make us even better. We offer excellent compensation, benefits, and 401K with profit sharing! Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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[itroundtable] LEADS: Sr Developers - NYC - to 120k = C# GUI Ajax
| Senior Developers - (US-NY-New York) Compensation: $90K - $120K / Month Minimum Education: Bachelors Job Type: Full Time Jobcode: RTWJA2 Must be green card or U.S. citizen with strong C# web form development to work on asp.net system Priorities C# GUI web form development AND strong database development Ajax financial securities ajax developer to help with the integration of data feeds (ssis)(ssrs) SQL Server for the p&l reconciliation of the daily trading positions. Should have financial P&L background Midtown Manhattan Email resume in Word to TheBigGameHunter@
NO RELOCATION. NO VISA TRANSFERS. NO OVERSEAS RESUMES. NO 3RD PARTIES. Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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[itroundtable] LEAD: PM - NY Metro - $50 C2C - Jr Transformation Ldr - Ins
From: Shana Heron Sent: Thursday, January 14, 2010 6:03 PM Subject: Excellent long term consulting Project Management opportunity & job description John, I hope this finds you well. I came across your resume online today and was hoping to speak with you about a terrific opportunity. My client, a major health insurance company, is looking for Junior Business Transformation Leaders to assist on various projects within the Business Transformation function. The right candidate will be Six Sigma certified, preferably Black Belt; have experience working on operational and BPO projects; have been heavlily involved in analysis and documentation, have experience doing value streaming and mapping; be a quantitative analysis thinker; and have experience with Minitab. Below is an overview of the department and the type of work they are doing currently. This is a long-term, open ended consulting project offering a pay rate of $50/hr C2C. Should you or someone you know be interested, please feel free to contact me to discuss. SYSTEMIC BUSINESS IMPROVEMENT AND TRANSFORMATION:
Systemic business improvement and transformation is realized by effectively listening to customers, measuring and aligning internal operational performance with the expectations of customers, applying customer input to the development of products and services, challenging the status quo for how the business operates, significantly improving existing core operational processes, and eliminating non-value added activities, costs and time. This achieves customer aligned, integrated and sustained results.
The primary objective of the Business Transformation department is to measurably improve core business processes and to favorably impact corporate earnings, customer loyalty, and key operational metrics by:
· Leading Lean Six Sigma business improvement projects that address variation in the Medical Management, Network Management, Member Acquisition, Member Retention and the Utilization Delivery System (UDS) core processes
· Surveying and analyzing the "Voice of the Customer" to identify opportunities and develop actionable information for improving the overall member experience and increasing loyalty and retention
· Conducting quantitative claims variation and customer value chain analyses that identify opportunities for bottom-line and top-line improvement.
· Training and mentoring Lean Six Sigma skills to selected individuals to build the continuous improvement capabilities within departments across the organization
· Auditing claims and enrollment core processes (and supporting processes) to measure performance and identify opportunities for improvement
· Identifying and implementing best practices, benchmarking performance in the health insurance industry, and fostering a cultural mindset that emphasizes customer focus, communication, process management and measurement, operational excellence and organizational development as outlined below. Business Transformation Leaders apply a combination of Lean, Six Sigma, Project Management, and Change Leadership skills to address significant business problems and opportunities. As a rule of thumb, if the solution to a business problem or opportunity is already known or developed, the specialized knowledge and skills of a Business Transformation Leader are probably not required and line management can pursue implementation with a basic Plan-Do-Check- Act process. When the solutions are obvious and/or can be readily developed, a routine Kaizen Continuous Improvement approach can be applied using the skills of employees across the organization trained in basic Lean and/or Six Sigma skills.
When the solutions to a business problem are not obvious, Lean, Six Sigma, Design for Six Sigma or a combination thereof need to be rigorously applied by Business Transformation Leaders who are certified in these respective bodies of knowledge. Determining what skills are required to address a business issue can be decided using the logic flow of the Roadmap below. However, large projects typically require a combination of Lean and Six Sigma tools to be applied while most analyses require the use of sophisticated statistical Six Sigma and Data Mining tools. I look forward to hearing from you. Kind regards,
Manager DBI Staffing 12 East 44th Street , 7th Floor (between Madison Ave. & 5th Ave. ) New York , NY 10017 (212)317-0211 sheron@dbistaffing. com http://www.dbistaff ing.com Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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