Current Opening
Job Title
Director, New Service Delivery
Location:
South Carolina, New Jersey, United Kingdom, or France
The Director of New Service Delivery is the most senior role in the Information System organization responsible for the evaluation, design, and delivery of significant application software projects. It is a global role reporting to the Chief Information Officer (CIO) with approximately 115 team members distributed in multiple locations but primarily located in South Carolina, New Jersey, United Kingdom, France, and Australia. Budget responsibility is in the $20 to $25 million range. There are typically another 15 to 20 contractors operating in the NSD team at any one time. In addition, the Director of NSD is a core member of the IS Leadership Team and is expected to assist the Chief Information Officer in identifying ways to improve the capabilities and quality of the whole IS organization.
Responsibilities nclude:
Lead the development and implementation of new software technology that improves the capability of Sealed Air's global Business Units and Functions
Provide long term direction and daily management of the New Service Delivery Team
Define goals, objectives, policies and procedures. Assign work based on the established goals and objectives
Coordinate with other IS leaders to ensure successful project delivery
Develop and communicate strategies, policies and procedures to the organization. Periodically present to senior management.
Oversee compliance of governance policies and procedures
Approve and monitor the use of consultants and contractors used to deliver projects or supplement internal project teams
Development of business systems analysis and software development skills and methods in the NSD team
Review and approve project plans and implementation schedules. Ensure projects meet the functional needs of the users, that quality and resource commitments are met, and are completed in established time schedules, and budget.
Lead, direct and provide guidance to a group of managers responsible for planning, implementing, and executing business-specific technology plans and projects.
Make decisions on staffing, conduct performance appraisals
Find opportunities for continuous improvement in skills, processes and quality of deliverables
As a member of the IS Leadership Team, contribute to the overall strategy and improvements of the IS organization
Major interfaces:
IS Partnership Management Team. IS Project Office, IS Investment Committee, IS Advisory Committee, IS Current Service Delivery Team Managers and Process Improvement Specialists, IS Infrastructure Leads, Business Intelligence Center, Senior Business Leaders
Qualifications:
Degree in Information Technology, Engineering, or Business Administration
Very knowledgeable in software delivery methodologies and information systems architecture
Ability to develop and execute long term strategies and deliver on near term objectives
Very knowledgeable in Sealed Air business processes
Experience with Project Management methods and tools
Proven people development skills
Familiar with ERP systems, web development, middleware tools, foundations of information systems
Experience leading relative large (50+) global teams
Strong communicator to both IS staff and senior business partners
Candidate profile:
The successful candidate should excel in the following skills/competencies:
Customer Focus
Motivating Others
Learning on the Fly
Listening
Problem Solving
Business Acumen
Dealing with Ambiguity
Process Management
Priority Setting
Negotiating
Additionally, ability and willingness to travel globally (20 – 30 % is essential to this role.)
Reply to:
Sealed Air Corporation
People and Performance
James.Sullivan@sealedair.com
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