Monday, February 28, 2011

[WNO] Digest Number 810

Westchester Networking Organization

Messages In This Digest (5 Messages)

Messages

1.

The Mayonnaise Jar and Two Cups of Coffee

Posted by: "robertjzanfardino" zanfardino4@earthlink.net   robertjzanfardino

Sun Feb 27, 2011 5:43 am (PST)



Folks,

This was handed to me by a friend and I think it says it all! I do not know who the author is but I give the author all the credit!

When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the mayonnaise jar and the two cups of coffee principle.

A professor stood before his philosophy class and had some items in front of him. When the class began, he wordlessly picked up a very large empty mayonnaise jar and proceeded to fill it with golf balls. He then asked the students if the jar was full. They agreed that it was.

The professor then picked up a box of pebbles and poured them into the jar. He shook the jar lightly. The pebbles rolled into the open areas between the golf balls. He then asked the students again if the jar was full. They agreed it was.

The professor next picked up a box of sand and poured it into the jar. Of course, the sand filled up everything else. He asked once more if the jar was full, the students responded with a "Yes".

The professor then poured two cups of coffee from under the table and poured the entire contents into the jar effectively filling the empty space between the sand. The students laughed.

Now, said the professor as the laughter subsided, I want you to recognize that this jar represents your life. The golf balls are the important things…. your family, your health, your friends and your faith and favorite passions….and if everything else was lost and they only remained, your life would still be full.

The pebbles are the other things that matter…your job, your house, and your car. The sand is everything else…the small stuff.

If you put the sand into the jar, he continued, there is no room for the pebbles or the golf balls. The same goes for life. If you spend all your time and energy on the small stuff you will never have room for the things that are important to you.

Pay attention to the three things that are critical to your happiness. Remember the following
•Take care of the golf balls first…the things that really matter. Set your priorities.
•Never sweat the small stuff. The rest is just sand.
•No matter how full your life may seem, there's always room for a cup of coffee with a friend.

Regards,

Rob

Rob Zanfardino, ACB

2.

Contract Customer Care Representative in Tinton Falls

Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com   hrslugger2002

Sun Feb 27, 2011 9:01 pm (PST)



Customer Care Representative

Responsible for creating new accounts for multiple Premiere solutions. Data
Entry, tracking work in our Remedy ticketing system, providing exceptional
Customer Service, responding to email/phone/chat requests from our customers as
well as internally. This position also requires working well independently as
well as with your peers. Detail oriented and being focused on customer
satisfaction and Quality Assurance. This includes order entry, enhanced
services and silver support for Rainmaker.

Maintain Error Queues

Must be able to manage and maintain our Global Error Queue which contains
special customer requests and jobs that need to be investigated or handled
manually. These queues are broken out by each domain and require solid
multi-tasking and Quality Assurance.

Order Entry

Customer and user information is stored and updated in this database. Sending
Welcome letters with account specific information to our customers once and
account is created

Provide Enhanced Services based on customers requests

To submit PGi jobs on behalf of a customer. To their specifications and with
100% accuracy as this service is provided at a cost to the customer

Remedy Ace Issues and Tickets

Creating Ace Issue and Help Desk Tickets as needed for specific account creation
tasks.

CTI - Email, chat and phone support

An internal application used to manage our email workload. Must have the
ability to navigate, understand and prioritize requests from this application.
Heavy phone, email and chat conversations with customers, sales reps and
management regarding account specifics

Requirements:
1 Accuracy, timeliness and being detail oriented
2 Excellent verbal and written communication skills
3 Excellent problem solving and investigation skills to provide a high level of
customer service which requires a solid understanding of our systems and how we
support our customers
4 Solid knowledge of entire MS Office Suite, Adobe, Tiff Images, XAR files
5 Good knowledge of IE 5.5 and up as well as Firefox
6 Must be able to follow direction, take initiative, work independently as well
as with a team
7 Must be able to complete work within time restraints
8 The ability to interpret and communicate accurately to co-workers, other
departments as well as management
9 Provide quality assurance to the work presented to ensure accuracy

Richard Darby
Employee/Client Specialist
Spherion Staffing
732-224-1166 Fax 732-224-1021
richarddarby@spherion.com
Check us out online: www.spherion.com/tintonfalls

Spherion has an Intent to Hire position in a large firm in Tinton Fall, NJ.
The hours would be 10:30 am to 6;30 pm, Monday/Friday
Required Skills: MS Office in 2007/2010, in Word/Excel/Outlook.
Several years of Customer Service experience.
They will train in their system.
Background check required.
Starting ASAP.
We are paying $15/hr.

Resumes sent to: richarddarby@spherion.com or megcody@spherion.com

3.

Contract Bookkeeper in Manalapan, NJ

Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com   hrslugger2002

Sun Feb 27, 2011 9:02 pm (PST)



We have a small sales and manufacturing firm in Manalapan, NJ, looking for an
Office manager/bookkeeper.
They are located on Route 33 East.
MUST know Peachtree, and have several years' experience in office administration
and bookkeeping.
Hours: 8:30am to 5 pm.
When hired paying: $40/45K
Interview required.
While with us: $18/hr.

Send resumes to: richarddarby@spherion.com or megcody@spherion.com

Richard Darby
Employee/Client Specialist
Spherion Staffing
732-224-1166 Fax 732-224-1021
richarddarby@spherion.com <mailto:richarddarby@spherion.com>
Check us out online: www.spherion.com/tintonfalls

4a.

jcsspike

Posted by: "john sampson" jcsspike@yahoo.com   jcsspike

Sun Feb 27, 2011 10:27 pm (PST)

5.

Regional Business Field Manager - Boxborough, MA

Posted by: "Ian Kennedy" ikennedy@schegggroup.com   ibkennedy47

Mon Feb 28, 2011 4:17 am (PST)



Dear Friends,

Shared with us by Peter Winkler. Please respond directly to the recruiter.

Good luck, Ian

Ian Kennedy

President

<mailto:ikennedy@schegggroup.com> ikennedy@schegggroup.com

www.schegggroup.com

203-538-8802 (w) 203-225-0893 (f)

<http://www.linkedin.com/in/ibkennedy> cid:image004.jpg@01CA10F0.78258240

We currently have several searches underway. Please click
<http://www.schegggroup.com/search-practice/search-openings/> here to see
the open positions and
<http://www.schegggroup.com/search-practice/submit-your-resume/> here to
upload your resume to our database.

For information on our outplacement programs click
<http://www.schegggroup.com/outplacement> here.

For information on our coaching programs click
<http://www.schegggroup.com/coaching/> here.

***This information may be confidential and/or privileged. Use of this
information by anyone other than the intended recipient is prohibited. If
you receive this in error, please inform the sender and remove any record of
this message. ***

Please consider the environment before printing this e-mail

Specifically, we're supporting a European-based testing and certification
firm which is seeking a Regional Business Field Manager to head up its
Medical business field. The ideal candidate would have had full P&L
experience with full managerial and operational responsibility for a
business unit or division, with experience in the medical device marketplace
highly desired but not required. The position will report to the company's
COO and be located at the firm's Boxborough, MA facility.

Any referrals you may have are much appreciated, and are welcome to contact
me directly (ideally by email with resume attached, but by phone also OK).

Regards,

Tom Kennedy

___________________________________________________

Thomas D. Kennedy

Principal

JRB & Company

The Centres at Burlington, Suite 400 West

67 South Bedford Street

Burlington, MA 01803

Ph. +1 (781) 229-5804

Fax +1 (781) 359-1829

<http://www.jrbechtle.com> www.jrbechtle.com

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