Tuesday, March 25, 2014

[WNO] Digest Number 1836

8 Messages

Digest #1836

Messages

Mon Mar 24, 2014 6:55 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002



On Monday, March 24, 2014 9:42 AM, Rita Witherly <Rita.Witherly@MoZenInc.com> wrote:


Job Title: Customer Service Supervisor in Yardley, Pa.

 
Job Summary
 
The Supervisor is responsible for supervising the activities of a department's team in delivering the product to the Client. Partners with management to identify opportunities; work with other departments; and communicate Company policy, procedures and practices to the team., coaching objectives and meeting client or participant objectives.
 
Essential Duties and Responsibilities include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recruit and develop a team, coaching and developing the team to ensure the individual and team performance goals are achieved.
                    Mentor employees on change management and the use of relationship and process skills to facilitate participant/client engagement/outcomes to better health or product use.
                    Conduct employee performance reviews, providing feedback, identifying high potential staff for succession planning. Daily and weekly monitoring of performance metrics including, for example average calls, completed calls, occupancy, time, reliability, quality and schedule adherence.
                    Calibrate with other Supervisors and Training or Quality department on Assessment program for coaches and/or performance management process for employees, conducting one on one assessment per a schedule, standards and goals agreed to by management.
                    Provide technical guidance to staff and ensure initial and on-going training needs are met by working with the Training Team or other departments as needed.
                    Review and approve work hours, requests for changes, overtime, payroll and scheduling changes for all employees.
Review the forecast, hiring plan and client schedules for impacts to team or down time for additional training or development time.
                    Propose and implement solutions to reconcile conflict between participant or client needs, Company objectives, employee concerns, and operation policies/procedures. This may include such actions as authorizing overtime or canceling paperwork time to respond to substantial call volumes or client needs.
                    Facilitating team meetings to communicate performance goals and results
                    Develop and implement an educational plan with Training and Development to help advance the employee team as a whole or individual performers.
                    Work with Help Line, IT, Program Management and other internal customers to support the Company and client objectives.
                    Lead and follow protocols regarding client confidentiality and data privacy for participants and driving higher standards for the department.
                    Understand Company products (such as the Health Guide, its reporting and content management) and assist employees with tools as necessary.
                    Use phone reporting system as necessary to accomplish people and process goals.
                    Uses the time reporting system; signing and reporting all exception time on a weekly basis.
                    Complete other administrative tasks, such as travel and expense reporting or similar, in a timely manner.
                    Performs responsibilities in a professional manner, meeting the Company's mission and goals.
 
 
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Design - Generates creative solutions; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others' attention.
 
Qualifications
Education and/or Experience
Bachelor's degree (B. A.) from four (4) year college or university; and three (3) or more years related experience and/or training; or equivalent combination of education and experience is required. 1+ years experience in coaching or changing behavior skills on the phone or in person preferred. 2+ years of supervisory experience preferred.
Customer/Call Center service and/or Distribution Center experience a plus.
A general knowledge of the functions of the area supervised is required, (such as call center technologies and their potential application or distribution and fulfillment, etc).
Experience in analyzing service levels to determine where department resources would be best allocated to provide participants with the highest level of service given the resources available is required.
 
 
Have a marvelous day,
Rita Witherly
If you can dream it, we can help you do it!
 MoZen Inc.  
Transforming Businesses, People & Processes
Rita Witherly, Managing Partner
201-337-6813
Rita.Witherly@MoZenInc.com
www.MoZenInc.com

Mon Mar 24, 2014 7:08 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Get That Interview With a Great Email
Message
Posted: 03/19/2014 10:31 pm EDT Updated: 03/19/2014
10:59 pm EDT
http://m.huffpost.com/us/entry/4996669?ncid=fcbklnkushpmg00000063

Email is often how we first interact with an employer, so doing
it right is critical to success. The way you communicate in your job search
provides "work samples" for the employer, and demonstrates your
ability to communicate well (or not).
An email message can make or break your job search with a
specific organization or person. Doing it well is required and assumed. Doing
it poorly is the kiss of death.
To avoid
embarrassment if you accidentally hit the "Send" button too soon, put
your own email address in the "TO:" field until you are sure the
message is ready to go.
10 Email Dos
1. Use an effective
subject.
Your subject really is the "headline" of your message,
and it should contain enough information to catch the recipient's attention, in
a positive way.
Bad:
"My Resume for
Your Consideration"
Good:
"Resume
Submitted for Senior Customer Service Representative position # 12345"
Best practice is to make it clear to the recipient the job you
want -- the job title, job identifier, and source are very helpful. Including
the location of the job is very helpful if the employer has a number of
locations.
2. Connect the dots
for the recipient in the first paragraph.
In the very first paragraph, explain who you are and why you are
contacting them. Don't expect them to read your whole message, particularly a
long one, and don't expect them to read your mind.
Bad:
"Attached are
my resume and cover letter for your consideration."
Eh? Consideration for what? Where? And, without a good reason,
I'm not likely to open up attachments from someone I don't know and trust,
given how much malware is distributed that way.
Good:
"Below my
signature, I have included a copy of my resume which I am submitting for your
East Overshoe Senior Customer Service Representative position, # 12345. A Word
2010 version of the resume (YOURNAME-Customer-Service-Rep-resume.doc) is also
attached for your convenience. Please let me know if another format is
preferred."
Excellent! The resume is visible in the email message, and also
attached with a useful file name that will be easy to save. And, the first
sentence makes the purpose of the email message abundantly clear. The recipient
will NOT need to figure out what job is being targeted. This paragraph supports
the Subject line, too.
3. Focus on what's
important to the recipient.
A job search is personal sales, so think and write like a good
sales person!
Hint: Don't use many "I" sentences in your messages.
Bad:
"I saw
your job posting on CareerBuilder, and I want to apply for the
job. I think that your company would be a great place to work,
and I have attached my resume for your consideration."
Ouch! Four "I's in one paragraph!
Good:
"My three
years of successful experience in online customer support with a website
processing 1,500 orders a day with an error rate of less than 1 percent,
working closely with seven team members to achieve 97 percent on-time
shipments, and tracking the inventory levels of 265 products fit the
requirements of the Senior Customer Support Representative opening (# 12345)
you currently have posted on CareerBuilder."
Excellent! Not a single "I" -- focusing on the
employer's requirements, not your needs.
4. Organize your
message like a newspaper article -- top down.
Briefly summarize the most important points in the first paragraph of
your message, as in "Good" above. Just like a newspaper article's
"lead" paragraph, the first paragraph of your email should grab your
recipient's attention so that the rest of the message (including your resume!)
is read.
Saving your most important point for
the last paragraph works only IF someone reads that
far, and most people won't read very far in a message unless the first
paragraph has grabbed their attention.
Provide the supporting information in
the paragraphs below the first one.
5. Use short
paragraphs.
An email message needs plenty of white space to be easy to read.
Long fat paragraphs of dense text (a.k.a. "wall of words") are
daunting to the reader, and not likely to be carefully read or easily
comprehended. Break up the big paragraphs into smaller ones.
Summarize and highlight important points with bulleted lists and
other conventions to help your reader see the most important points easily.
6. Keep the message
short, too...
Particularly your first message to someone should be short and
clear.
Long messages are intimidating. If
someone is in a hurry, a long message is less likely to be read or read
completely -- it may be saved for "later" but later may never come.
If they are expecting a long message, it
is more likely to be read.
7. Send from a
"good" email address.
Send your job search messages from a serious address, like
"MJSmith@..." With a little marketing added,
"MJSmith-MBA@..." or "MJSmith-CSRep@..."
Don't use your "smartypants@..." or
"thebigboozer@..." accounts for your job search. Messages from silly
or dumb email addresses may look like junk email (or jokes) and be deleted
unread.
TIP: If you are
over 40, DO NOT use numbers that could be interpreted as the year you were
born! So, MJSmith1964@... is NOT a good idea.
8. Send your message
to the "right" addressee.
Hopefully you have a person's name
and their email address to use. If not, call to see what person / address is
appropriate. If they've specified the recipient in their posting, ad, or
instructions on their website, follow their instructions, AND try to find
another, better address to use -- preferably the hiring manager or the
recruiter.
9. Include a
business "signature" section at the bottom.
Add a few lines at the bottom of the message, below the closing,
that are a combination of marketing and contact information.
Keep the lines short (fewer than 45 characters and spaces per
line) so that it doesn't "wrap" and look ugly. Don't use the tab key;
type in every character, and then save it as a *.txt file. Your email software
can probably add it automatically to the bottom of every message. You can
delete it from the messages that don't need it, or have your email software
insert it when appropriate.
Include the URL for your LinkedIn profile -- yes, you need to
have a LinkedIn profile, and you can edit the URL of your "public
profile" on LinkedIn to make it unique and add marketing like Mary Jane
did below.
A signature typically looks something like this:
__________________________________
Mary Jane Smith
Ecommerce Senior Customer Support Specialist
http://www.linkedin.com/in/mjsmithcsr
Phone: xxx-xxx-xxxx
Email: MJSmithSCPro@.....
__________________________________
Keep your signature consistent with the job you are seeking.
10. Proofread -- again --
before you hit that send button.
Use spellcheck, of course. But, don't stop there. Particularly
in your job search, you want to shine like a first-class employee -- someone
they need to hire ASAP. Ask someone else to proofread it with you.
If possible, wait an hour or longer between writing, initial
proofreading, and sending so that you have a chance to proofread again with
relatively "new eyes."
Or, send the message to yourself first, so that you can print it
and proofread a printed copy. Proofreading in print seems to work better for me
than proofreading on the computer screen. I also find that reading the text of
a message out loud can help me catch errors.
More on making
smart job applications...
Follow me on Google+ for more job search tips! 

Susan P. Joyce is president of
NETability, Inc. and the editor and chief technology writer for Job -
Hunt.org and WorkCoachCafe.com. This
article first appeared onJob-Hunt.org.
Follow Susan P. Joyce on Twitter: www.twitter.com/jobhuntorg

Mon Mar 24, 2014 8:16 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Logistics Supervisor
Manufacturing industry
Great Neck, NY
 
Req:  Experience managing logistics and customer relations for a small to
medium sized organization. Growth opportunity for a hands-on logistics
professional who can build and manage a strong supply chain team.
 
Responsibilities:
·         Coordinate with production and logistics to manage orders and meet customer needs
·         Monitor  trading and logistics platform to make sure orders are being managed properly
·         Manage customer relations and follow up on pricing, samples, etc.
·         Handle service requests
·         Meet with customers to handle issues as needed
·         Liaise across the global organization to create and review potential
initiatives, to determine priorities, and to execute prioritized
initiatives accordingly.
·         Manage the companys internal logistics software product and connect global supply chain stakeholders.
·         Increased operational efficiencies through improved visibility, accountability, and coordination.
·         Manage and power daily supply chain operations and business intelligence reporting.
·         Work with international back-office operations to outsource support functions for procurement, logistics, and technology roles.
 
Qualifications:
·         Minimum 5 years relevant logistics/supply chain experience
·         Proven customer service skills
·         Familiarity with logistics software or platforms
 
If qualified, email resume & current compensation info to: elisa.sheftic@rightexecutivesearch.com.
****

http://www.Linkedin.com/in/elisasheftic

*Feel free to connect with me on LinkedIn*

Mon Mar 24, 2014 9:04 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Chief Financial Officer (CPA)

Manufacturing Industry
Great Neck, NY
 
 
High-growth manufacturing company is looking for an experienced, hands-on CFO to manage its existing  high-energy team and help the company meet  its revenue goals in the near future. Requires CPA and experience with international markets.
 
The CFO will be responsible for the management and growth of:
·         All Accounting and Financial functions and teams
·         All Banking and Vendor relationships and negotiations
·         All team member and group compensation and benefits issues
·         All US and international Public Accounting firms and reporting functions
·         Financial systems implementation and integration
·         Strategic planning, working closely within the Executive Management team
 
Requirements:
·         Senior Management financial background with a $50-$100 MM company
·         Prior experience in international markets (China, India, Philippines, etc.)
·         Strong banking relationships
·         MBA from top institution preferred
·         CPA with leading Accounting firm experience desired
·         Proficient with latest technology
 
If qualified, email resume & compensation requirements to: elisa.sheftic@rightexecutivesearch.com.
****
 

http://www.Linkedin.com/in/elisasheftic

*Feel free to connect with me on LinkedIn*

Mon Mar 24, 2014 11:48 am (PDT) . Posted by:

"john sampson" jcsspike

From:G Ganesh [mailto:gganesh@newtglobal.com]
Sent: Monday, March 24, 2014 10:45 AM
To: plsampson@optonline.net
Subject: Direct Client(Verizon)-VZWJP00052834-Business / Systems Analyst-Warren, NJ
 
Hi Patricia,
We have an immediate opening with our Direct Client, a Fortune 500 company as below. Please call me at (469) 995-7936 or respond with your latest resume at your earliest.
Title: Business / Systems Analyst
Location: Warren, NJ
Looking for Only W2 candidates
Job Description/Qualification:
- Provides estimates, coordinates projects and provides input to the overall general planning process for assigned business unit
- Knowledge of screen layout, navigation, color, font, pattern recognition, and how to apply these to requested changes in process flows and/or functiona enhancements
- Frontend/Backend interfaces (Middleware, APIs)
- Able to work with Business sponsors, investigate with other business/application partners, and translate information to technical details for the developers & system testers.
- Reviews, evaluates, designs, implements and maintains company database[s]
- Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process
- Develops and reviews project plans, identifies issues, resolves issues, and communicates status of assigned projects to users and manager
- Gathers requirements, builds logical models and provides quality documentation of detailed user requirements to Development for the design and development of systems (Provide User stories, Flow diagrams, screen mockups, and performance metrics)
- Plan, arrange and control meetings, workshops and relations with client/user staff during system investigations and throughout subsequent development work
- Directs quality of entire systems ensuring that the systems meet the needs of the Business Unit through user acceptance testing
- Mentors less experienced Systems Analysts
Qualifications:
- Bachelor s Degree in Finance, Computer Science or Business Administration
- 4 plus years of related professional experience or equivalent combination of education and experience 'Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook
- Self starter, works well with others, excellent verbal and written communication skills
- Ability to handle multiple tasks and responsibilities
- Ability to work under pressure and meet regulatory deadlines.
- Prior Wireless Telecom experience preferred
- XML experience
- HTML experience preferred.
 
You can also apply directly and search for new positions on Newt Global website– Click Here
Please pass it on to your friends who are looking for a job if you are not interested, we pay referral bonuses as well.
Sincerely yours,
G Ganesh
Newt Global
1300 W Walnut Hill Lane
Irving, TX 75038
(469) 995-7936begin_of_the_skype_highlighting (469) 995-7936 FREE  end_of_the_skype_highlighting
gganesh@newtglobal.com
 
April 1 - Tues - Linda Trignano - Managing The First Impression - Holiday Inn Totowa

Mon Mar 24, 2014 5:59 pm (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

And she deserves our votes... see below for what it is all about!

Dear Abby,

You might be thinking...
Where in the world is Absolutely Abby?

I just happen to be in the heart of San Diego where my 2014 Abby Across America tour is in full swing!

Last year's tour was a huge success! We met over 200,000 job seekers across 27 states.

But, I'm still 800,000 people short of my goal of educating one million job seekers, so I've hit the open road again.

While in San Diego, I'm hosting a Total Career Makeover Contest at The Boardroom where one lucky man and one lucky woman will win a new suit, a makeover sponsored by Bobbi Brown Cosmetics, a professional
hairstyling and an image consultation from Melissa Murray.

(For those of you who are not in California, the good news is that I'll be hosting this contest again throughout the country during the year.)

http://TotalCareerMakeover.org/vote-now/

Please vote for your favorite woman and favorite man. The voting round ends on March 29th at 11:59 PM PDT. Only a single ballot per email address will count. 

Our two winners will also receive a "Capture a Recruiter" consultation session with me where I will help them revise their resume and LinkedIn profile and work with them to design a solid strategy for job search success.

The two winners will be unveiled at the Total Career Makeover live event on April 8, 2014 at The Boardroom in La Jolla, CA.

http://TotalCareerMakeover.org/vote-now/

Good luck to all of our semi-finalists!

Regards,
Absolutely Abby
Your Host for the Total Career Makeover Contest

Mon Mar 24, 2014 7:18 pm (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

 
Our client is a privately held neuroscience company that manufactures and develops transdermal devices for the treatment of a wide range of conditions.  They require a Supply Chain professional from the Medical Device industry. Of particular interest are skill sets in supply chain, logistics and inventory control as well as experience with manufacturers in China.
The timing is ASAP and the length of assignment depends on a number of factors, but looks to be around 3 months.  What is your bandwidth for a project?
All the best,
Jim
 
Jim Rudman
Partner
 
Schedule a phone call - click HERE
 
NEW ADDRESS: 565 E. Swedesford Rd, Suite 214, Wayne, PA 19087
 
Ashton Tweed, Ltd.
P: 610-725-0290610-725-0290610-725-0290610-725-0290 x422 (office)  
JRudman@ashtontweed.com
AshtonTweed.com| Twitter|Facebook|LinkedIn

Mon Mar 24, 2014 8:23 pm (PDT) . Posted by:

"John Rechenberg" john_rechenberg

WNO

Westchester Networking Organization February Presentation

The Westchester Networking Organization (WNO) invites you to our monthly
meeting on Monday, April 21, 2014 at the Croton On Hudson Free Library, 171
Cleveland Drive, Croton On Hudson, NY 10520. The following is planned:

* Career Coach Bob Weingartner will present "Job Search for the
Mature Worker - Act Your Age!"

* Light refreshments, courtesy of Chu, Phillips & Associates,
Merrill Lynch Wealth Management.

* The WNO Career Doctor is in. Plan to visit with independent career
coach Linsey Levine, who will offer brief, professional one-on-one advisory
sessions.

* Lew Tischler will offer brief Small Business advisory sessions.

If you plan on coming, our meetings are free, but you must register at
<http://wno20140421.eventbrite.com/> http://wno20140421.eventbrite.com.
Should you discover you will be unable to attend, extend your apologies by
sending us an email at <mailto:wno1635@gmail.com> wno1635@gmail.com so that
we can open our doors to others. Seating is limited.

Get the most from WNO meetings:

* Bring your business cards.
* Bring your resume or marketing plan to review with Linsey.
* You are always making an impression. Business casual is expected.
* If you are not already a member, join our
<http://finance.groups.yahoo.com/group/Westchester_Networking_Organization>
WNO Yahoo Group. Follow all instructions carefully.
* After the meeting, new members will receive an invitation to join
our LinkedIn group.

April 21, 2014 - Agenda:

6:00 pm -7:00 pm: Open networking

7:00 pm -7:10 pm: Greetings and general announcements

7:10 pm -8:25 pm: Career Coach Bob Weingartner to present "Job Search for
the Mature Worker - Act Your Age!"

8:27 pm -8:45 pm: Open networking

8:45 pm -Meeting ends

Job search for the mature worker

What are some of the biggest challenges you face during job search as a
mature worker? What can you do to overcome the common perceptions that
companies, hiring managers and recruiters have that may hold you back from
moving forward and finding your dream job?

In this engaging presentation, Certified Professional Coach and Speaker Bob
Weingartner will share his insights on how to bust some of the common myths
about mature workers and getting hired. Mature job seekers are the total
package when it comes to hiring. So why do employers buy into the notion
that their age is a drawback? Come with your questions and leave with
answers that give you confidence and help you land that job, in spite of
your age!

Note: although this presentation is focused on the mature worker, Bob's
enthusiasm and expertise will be of interest to job workers of all ages. We
think this meeting is rated "G" for General Audiences of All Ages.

Bob Weingartner is founder/owner of <http://weinfivecoaching.com/> Weinfive
Career Coaching, a niche business focused on assisting employees and
business leaders in growing leadership talent and attaining their career
goals. Bob also assists job seekers who are suffering from what he calls
"career anxiety or acute job search pain" and are ready to take their career
to the next level. His range of clients includes recent college graduates
up to and including mature adults and senior business leaders. Bob's mission
is to provide the most effective, up to date, cut-to-the-chase professional
career and job search coaching for his clients by giving them the tools they
need to succeed. After experiencing transition in his own personal career,
it was only natural for Bob to launch a successful career coaching business
to share the lessons learned during the span of his HR career which includes
significant workplace insights and recruitment expertise.

Bob is a Senior Human Resources Professional with 15+ years' experience as
an HR Generalist in the trenches as an HR practitioner, business leader and
trusted advisor/coach to employees, managers and C-suite leaders. He's held
senior HR operations "seat at the table" positions at small, mid-sized and
large global public and private companies in the high-tech electronics,
green, hospitality, CPG and the medical device industries. Bob possesses
significant expertise in leadership/talent development, employee
engagement/surveys, HR Auditing, performance management, assessment tools
(360's, DISC Profile, Predictive Index) HR compliance and full-cycle
recruitment. He has also designed and presented HR, career and leadership
development training material and possesses a comfortable presentation
style. He's had success in operating as a strategic business partner and
contributed to achieving bottom line business results.

Bob has an Environmental Studies degree from William Paterson University,
Wayne, NJ. He is a Certified Professional Coach (CPC) with the Institute
for Professional Excellence in Coaching (IPEC) and a member of the
International Coach Federation (ICF). He also possesses a Professional in
Human Resources (PHR) certification from the Society for Human Resource
Management (SHRM). Bob is a certified Six-Sigma Green Belt and has dual
certifications from the American Society for Quality (ASQ) as a Certified
Quality Engineer (CQE) and Certified Quality Auditor (CQA).

Bob believes in the philosophy of giving back to the community and currently
is the founding members and volunteer Lead Facilitator/Coach for the Job
Search Work Team (JSWT) at his parish. Heading into its third successful
year, he leads the team through the maze of the basic job search process by
exploring practical ways to land though active networking, education and
self-assessment. Candidates learn the hard realities in navigating the
competitive job world and gain the confidence to succeed in their job
search. He has helped numerous job search candidates land in this difficult
market. Bob publishes career articles and is also active in the networking
scene and regularly makes career presentations at colleges, libraries, job
search work teams and monthly network meetings.

In his spare time, Bob is a competitive runner having completed 4 marathons
in the top 25% of the field.

Bob can be reached via email at <mailto:bob@weinfivecoaching.com>
bob@weinfivecoaching.com or call (201) 753-8304. Visit his website at
http://www.weinfive.com.

Secure your seat. Register at <http://wno20140421.eventbrite.com/>
http://wno20140421.eventbrite.com/. Walk-ins are welcome on a non-guaranteed
first-come, first-served basis and must fill in a registration form at the
front desk as well as present a business card. We have a very limited number
of available seats, remember to register early.

The Free Croton Library parking lot is limited in space, please park in the
back of the lot or on the street. Remember, the wise networker carpools.

We have a new website, please take a moment and sneak a peek at
<http://wno.weebly.com/> http://wno.weebly.com. There's a wealth of
information here for you to peruse.

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