1 Message
Digest #3325
Message
Thu Nov 6, 2014 4:52 am (PST) . Posted by:
"Peter Lutz" peter_f_lutz
FYI...
---------- Forwarded message ----------
From: <communications@hellersearch.com>
Date: Thu, Nov 6, 2014 at 6:04 AM
Subject: The Heller Report: JetBlue and the Storytelling CIO
To: lutzpf@gmail.com
Not rendering correctly? View this email as a web page here
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W1Hgsnf17_1zbVxwNNc6MNtjP0/5/f18dQhb0S3j47rm3bXV122jF3cKsLvVMKBbb3mHGyFW7fg9F41DWv-2VKfY165F-bx3VXDFLH5KflsNW8pqgCg50NvSjW7cSZDq8btVz_MjFhPl5qnwlV2-_x14pRN8wW9l9Wwy2kMlRBW5KfPvt1Z2GnkW5LnYW04lxZbLW112Q5Q2FW9kDW7lKxt48GHZgvW34RmDG5-svl4W2zGQLg4YTsfwW5q3tD65dZDQFW7zsF5Y3DJ8SgN9ltlYF2fWrhW4MPbrP3BKb-9W2gpdsz4dhQ20N2Fm3zlPTQvMW7_xd_04Hhb3KV9dL9v5Ptq4VW8F80MN6FR3PSW78wb9Z3srk7HW6hKxFk5kNKNMW1q92Xv3PSM00W2blJGJ3GjgFqW2yp9tC5Zjx1qW1sSbdS1X6j4XN5zQ3RX604y3W7TR6JV923qDHW2-WD9P61nGZMW4sNt8k8C5-VvW4JgKKC2Bc_cQW1SlJy47rY8KcW4j7x7v83Jc8zW90h9pv4js7C9W983ZDz8_41HWVxkDM035wnvgW3WPj7l11Sc5wVB8Zgf2qKfQ_W77NpXP5K7JylW23kf_x7yQfTLW34RwCz1P9ZJjN51xYFRyZ-FvW5bNHfk7TVZRmW4GwLjp9gTTXkW8tnCLM8MPvJqW97bQ6t7Vvy2wW5S3TqQ840fM-f6k0N1K11>.
[image: The Heller Report: You and Your CIO Career]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W4zM8Gc59kFw_W5dsRZ82pb4-70/5/f18dQhb0S5fl8YXMXYW7m4dvS2qwv27MKng6hJVGTpMf5x6jXD6prW39Dr-N8pCDJrW69W8by2yG-6yW2yJpn67nwMJCW61SSZm7mG7sDW51vX4y6GnVrGW6QbjD-1T4SzDVcPtNw3WdB3sW7dDxTN7mWsnXW7dzcsS51vDG6W1fdmZQ1x4lQBW6Hdql67nwG0kW6bnMRg4XSJP7W53X_Zp52YlfxW3_8mpl9fgwMTW4fdrz258jzRRW1ywrp98hdHx_W1V7GPf6g5WNVVpb7J25K7WMJW1WbVsr55kCVCW7Lpbk71HGrgPW1zmXwB9cf374W6WfZHg8hH8vBW1WfX8k7qHLPmN13vJVnsYqj_W8TDhJD2RvX_kW6ybV0T7r28v9W3MYtL84GYYpdN45Ly2MkwRLWW8d4MnX1H4_BbN4csQJVNcXhwVd8rw02-XJb3W4mGjM98kwfqKW2B5ZD96Z6CzKW6cflRQ7bpXJ9F5yx8BbLhynf328B4d03>
11.06.2014
*Inside:*
1. JetBlue and the Storytelling CIO
2. Tech BuzzKill: Keeping Your IT Team Business-Focused
3. CIOs Prepare for the Wearable Workplace
4. Job Interview Tip o' the Day: Don't talk so much!
Please share! [image: Twitter]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W6Gbzx15MDN6wW1HVxbj3Z3RfR0/5/f18dQhb0S3j22-G768VM_S2g22ybS9VnnZmM3yrhYwW60pCNs4Rb-GcW7-MW108fNnpPW42VHbp42ck6qW20RtD143hbQsW2hXgF-93B22lMjgfgK3sftbW91D4PY3CDzBHW4Fppyp5NG47VW3ZN2Dr25bYwFW3tNM2D4vq_TsW41Tzyp7bJKyQW1RMzp25MGsGrW2F-56Q2tJnjmW3S1fWJ8zCTw9W3VKMlQ45jJMfVYZsD284DPNgW45Vwff2HL0SJW5B-0BF6GRLwTW3l0H8k6tyl6RW74WPFq355D67W7zTRQT9hYf4-W5j9Kpv457HT4W3RNSGj2Rz391N5KlWhlJPmphW7m78SJ53qrNLW377ssn3D1WcpW3Hfgg81jdjG6W5X8YLQ6VNgF9W6TYtk01W891VW2_-rbF75GWjZVFq7tm7zd5whW1pM9KC5M8W2TW645Hpv2rQcQTN3WSLt6mrxpFW1N9T7G3-b5nkW1QVbPv5HrB2WW2HNJkD21jqJ0W8yDP9Q21kqJDW6CxQmC45-s2HW2Bq6Cz4Rnn1wVvzDDz3bN5psW7brr4F2XPD2LW23KWl36SXB2KW3PqLzP4SS0LFW7GxXs94jffnmW4YhPdN7vmpT1W6J37Ww6FMVjNW8J9T8p2Mzf8bW4yCYQc8kQ9FQW4VXKsL6_lmR7W979Y0l8SlJRwN6pWHr2c7Bl0f6jZKsj03>
[image: LinkedIn]
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[image: Facebook]
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[image: Email]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W3P-zZ_7fSKChW8MQMrv49SyBh0/5/f18dQhb0S2C62WsqN3W12h8y72_Y4YRMP3DVBQw8bHW84RprS1tgw1MVR24ST7RrNvtW7v5CPF1Vw4PFW1V4HmK4t2zkDW1713D64t1ld5Mjg8LJV98L6W167q1R43yxYzW8NpBZr87QSw5W5H-h0t85jJvVW96dhBn6h3b8BW7vxqFs4B79rnW5x1Xx32QvGsmW1twfYb1fCNPkW5WSqKd1vL10rVCspsD43wvVhW3RftKC95DBJjW31wfDS5Z0MjvW63XQ8269pFWfW44v1Mc8jW2P5W4RK9Hs6rykXFW35TPJL5JPD-MN79dDMWcFfWpW1bKBXY8DPvHHW5kxPFf86xzfmW3CHzgb73rnY5W4Z3Wxp87F8kdW42s5Hx33VHkbW7HBmRk2dKBBPW6yBLtH2QxV6kVPjfF_1sPZN2W6tRPpv79PG0hN8y1GB3kCCmLW7R8vJ63ZrLc1W53MFXc7Pr4vVN5QwbQHf23HvW87HtW-7HFq0XW88ylGp1ZqbXQW5Z2fNs3t9L4BW5HFY6j4XLQdSW6lz8yx25l2VNVYfbG37tmC67W6qlmvw7jBx8YW2sWRV27n2TsRN2gXFMKgWSCxW8W8cbq6qV1KSW5z7SDb9559scW7QDB-r3pvnhhW89lNYV6WVqZNW4zCbSw9f2dcyW4dW70R6mkv3T0>
[image: Subscribe]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W1nncx43DPzl1W5MJGsx8wCK1T0/5/f18dQhb0S4006_KtX6V1xszk3QS_z4Vf5MSw4M0S9wW6pcK7Z8sqGXjW2TqHcX5M9FQrW7KHGRN6-yMbbW4cnWkw4XLdyJN1jwmTb63lthW50wB2w8Xtxf9N5Tc9l99bVcjW9gGHnL8xb0LkW3gZyxP9jvsnGW29kc2r1RkTrPW1x7JRX2F6-4pW1tslZK2VmwD8W5mdmSk6fn04yW3CrNnJ2qQ44-W7p206D1p3N0mW4tq6Qz3WcNBLW7F4PJf67w4P6W6LzsvP6HZzl0W8hpCyn7_70NgW7n3vpV5w2kvXW8jVwSH5wDZMnW8RB8gm49NMdQW13qjYP3kFTmTW4K3_MW4SWl5TW7B078k15qR-LW5dphLW6J_KsrW4KxY5C8RF6nlW1B-9Cp5xknVxW1Vgx2s2vzXl8Vh12fg55Bqx-W1Bsdq_5sVx8lN47Swk8-QXD8W9hc_6g1Wd1lyW4Rx86t49TJwhW1WV2837SCbJJW4JpJ-R8g4KBMW97mCZx3ZR-_0W5TV2mr5zQLN7W8pMzxr2c-rdJW6CL2xC4lQ1y4W3WRFs844phsYW17FH_94QfZgJW4nlrn44WsslkW45yPHp24TwkxW3c01-b43tY7PW6KlK1c2WkCSMW5YvPT62Km5c-W1rGYkJ4ClX-FW85NrQG9m2YN5W4ZdcHb3vWqRpW87wbDB8pPkrwW7TXkmB8Ndf7CW8603mB17Dzym111>
Dear Peter,
Since we were little, we have loved to hear stories. "Tell me a story!" we
would beg our parents. "Tell it again!"
To my mind, storytelling is the most important skill a CIO can possess. In
the boardroom, that story is a story of finance. In your IT leadership
meetings, the story is one of vision and teamwork and value, and with your
customers, you might tell a story about comfort or happiness or revenue.
But as Eash Sundaram, CIO of JetBlue, reminds us in today's lead item,
regardless of your audience, "When telling the story of a new investment or
program, CIOs have to remember that it's people first, then process and
then technology."
Martha
__________________________________________________________
1. JetBlue and the Storytelling CIO
[image: Eash Sundaram, CIO, JetBlue]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W27Vsz62KS408W6G5Lvw5k7wyS0/5/f18dQhb0Sq5C8Y9X7PW5p1z0l4T_wBsW1qMxdz1pNkKPVscXx51SddPTW6kfX-L7s5Q5CW1WwpzF8Wm1rfW54RRy54cymn1W1DpWBv1HmW0cW2MVGbw7Hw24PW6fy2dv8Xlj67W1ShFpZ3W2BRBW4fZm2254ByxgW4cPmtD7KdPqzW49RxKL2MTPSyVKng6q1Wg4bjW2nB49F6xwJYYW2ys2tw2xrgDbW8ytNN05ZpycSW57-ZBT83C5JPW6rY-3s2KQ2YYW1Gj5QG2kGjZwW6qQkKC8HGLrrW94q7cq6VKJl2W1hC_8g5lppDNW8WbSWQ82SlbqW6wr8d85hn8WBW4lZfMK66wr3SW2YRzWw7MG-fXW74_-wl9dJMwpW3Z_9365S101lW6_zPy97NQJhdW1Nhwfk1bx4mJW7VNWtT4_Z4HdW1gMsCl6yMWl8VKhyys6qGKJDW3-Vlf23qY36qN4P7MV4rPpMvVrJh2D1pJ2_wW61SJ4X3Shz-sN8s5Gmjj8tbNW480YZF3sWy_XW50y8lv6ByBLTW5BNl127PVnyXVVFTw-5DjNmjW1n_6hv8b3-NG102>
As CIO of JetBlue, Eash Sundaram doesn't pay too much attention to what
other airlines are doing. On the road to customer service excellence and
crewmember empowerment, he looks to Apple and other retail businesses for
inspiration. But to drive the massive changes he has in mind, Sundaram
knows the key is telling the right story.
Read this on CIO.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*N6-8W1blvqL5W4Sv92Z2H6JMt0/5/f18dQhb0Sq5C8Y9X7PW5p1z0l4T_wBsW1qMxdz1pNkKPVscXx51SddPTW6kfX-L7s5Q5CW1WwpzF8Wm1rfW54RRy54cymn1W1DpWBv1HmW0cW2MVGbw7Hw24PW6fy2dv8Xlj67W1ShFpZ3W2BRBW4fZm2254ByxgW4cPmtD7KdPqzW49RxKL2MTPSyVKng6q1Wg4bjW2nB49F6xwJYYW2ys2tw2xrgDbW8ytNN05ZpycSW57-ZBT83C5JPW6rY-3s2KQ2YYW1Gj5QG2kGjZwW6qQkKC8HGLrrW94q7cq6VKJl2W1hC_8g5lppCBN2v2nJnBkbdwW8sxd_X8kwM1xW5KH0t98YRz4nVLLGMr6pjJ22W8lTP_N6J9gWYW32GxXP4PghnHW6BcX1s5XJWrDW78GNQp72MqdlVkycvs61kPwSVV5K2x496byvN93H8DHBtzxFW7hZH5v3qY36qN4P7MV4rPpMvVrJh2D1pJ2_wW61SJ4X3Shz-sN8s5Gmjj8tbNW480YZF3sWy_XW50y8lv6ByBLTW5BNl127PVnyXVVFTw-5DjNmjW1n-Y1P6F80CD102>
2. Tech BuzzKill: Keeping Your IT Team Business-Focused
[image: Gerry Robinson Tech BuzzKille]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W98X5Qw7lkNfDVvsJhF2FDZcP0/5/f18dQhb0SbTL4fnnwrW2kcMNH1m688GW4b_r4L1TWwdYW5-PTmh1mhDGsW99bMYS975cGGW69W8by2yG-6yW2yJpn67nwMHdW3BCN8W2MDlCmW4g0HL16dQ2BtW49RX2Y5nDMSBW8Xl4Vk1ShGtsW7cVwtB7dd1kQW1nrCGB51LTg5W5DHNj219l5YNW6QxDd995RRnYW1bYRDK7JCxGlW81bhDK7N_KqMW11X6sN83KHrFW7J3nFC2-kxnHW9dH8_66V4mbQW87yl1H7P1-wWN33FK-yqPkxDVnjZC81HmTn_Vnr_014QmYyJV4ZnLW337w36W7vRn4b5ZFbG3W2tcfrd76vbNnW85F2lt5nYrpFW1hsmZd5Kn7zfW2tbPsl1fHbSqW1GwjJK9dxHn2W1SDpwT4B5kvnW7Lp84G76Wp9tW1hYWBY5X-StCW2p8_TT7-cq4LW6sGG8d3ygvH8N8c388tJ37CtW69NYnc2F6yR8VLBBSv30Hpx6W12rZnF86XLvrN5ZXHqW48pbRW2fjw877KJPHkW6F5XmW5J3KdMVDmw9B3tskjd0>
In *The Tech BuzzKill: How Top IT Leaders Fend Off the Tech 'Buzz' to Focus
on the Business*, by Gerry Robinson, leading IT executives share strategies
for keeping their teams focused on the business amidst the distraction of
so many shiny new technologies. In today's guest blog, Robinson offers
Heller Report readers an excerpt.
Read this on HellerSearch.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W5v7JKg5NlpwCW8cz53h5ygL7F0/5/f18dQhb0SbTL4fnnwrW2kcMNH1m688GW4b_r4L1TWwdYW5-PTmh1mhDGsW99bMYS975cGGW69W8by2yG-6yW2yJpn67nwMHdW3BCN8W2MDlCmW4g0HL16dQ2BtW49RX2Y5nDMSBW8Xl4Vk1ShGtsW7cVwtB7dd1kQW1nrCGB51LTg5W5DHNj219l5YNW6QxDd995RRnYW1bYRDK7JCxGlW81bhDK7N_KqMW11X6sN83KHrFW7J3nFC2-kxnHW9dH8_66V4mbQW87yl1H7P1-wWN33FK-yqPkxDVnjZC81G6hXCW31qdFr2MzTFMW8SRQ0j4cmXZSW8WSzWw6Xg9FGW56Vd0_1V5fZBN4C14zrrqf8gW7s97vf4z_qDdV42SMT7sPmgvW57QWd375hHswW8jhGF277VZN1W1HGjKX2Q10n3N2btjnf76QtcW2p8_TT7-cq63W3d0zvx4p7yDTW2Bj5Jr8m0qd4VPJRtq4PJw9zW7Yr1fq1ny5pjW6v9rL02RdvGlW4vlpb86s0SMmW5-hmWD13_hC-N9b2nw0YwMMSf1yZF5h11>
3. CIOs Prepare for the Wearable Workplace
[image: Wearable Technology]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W8cLgGD20-yjlW4MtpQJ7bqX900/5/f18dQhb0S9r59j1w44W7m4dvS2qwv27MKng6hJVGTpMf5sq0XD6prW39Dr-N8pCDLQW6RyxyZ4vgKM1W98st7w964jkVW5DQqSY3LRhkVW3shJJH4DQ6c7W2zWSZ46vcjW1W3WvrqC3TycyBW2-FtRK2_7b8bW4CM2yd376JYpN6tyrq1hmp1fW7nXS5V2Pzhb7W1HltsQ2VtC3zN7t5r0hc9ppzW7x1P1r7HpbK8W1L3hKc2HcR_XVQJJn63Lqnm_W8q5FTl4K45-LW328h7y3_bFb5W95PWGF5tGkvqW9fQPM65RlSdTW5xNCj88mGgznW313MFr5kdGtnVMhqfT3Q-RL1W36sFdy5Hx5PgW5lgyhC14lT2XW5CBFr23brbbPN3B7rykZ9nd5W8qYV_d3XhNNxVPBM8q3Gyg42W5vCTGp33Xq-tW5HH9_W2Z_dv7W8LpVFK8Njt19W8Nlll844RVGnW1BgLjv6rKDzlW73Qsnm1d5pgbW4S1nXt6CqVp6W7vLPvs2bXVC2V215-p1Jp47wW1BNbWb6v_xffN4kmQZLKZwrVW98BjxM5_6_ffN1VQ2qd7WnTtf3JF6rV02>
CIOs at FedEx, Ocado and Seattle Children's Hospital share their ambitions
for using wearable technology in the enterprise.
Read this on I-CIO.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W8R6G7L2vj5mlW970_xR1YbDQ70/5/f18dQhb0S9r59j1w44W7m4dvS2qwv27MKng6hJVGTpMf5sq0XD6prW39Dr-N8pCDLQW6RyxyZ4vgKM1W98st7w964jkVW5DQqSY3LRhkVW3shJJH4DQ6c7W2zWSZ46vcjW1W3WvrqC3TycyBW2-FtRK2_7b8bW4CM2yd376JYpN6tyrq1hmp1fW7nXS5V2Pzhb7W1HltsQ2VtC3zN7t5r0hc9ppzW7x1P1r7HpbK8W1L3hKc2HcR_XVQJJn63Lqnm_W8q5FTl4K45-LW328h7y3_bFb5W95PWGF5tGkvqW9fQPM65RlSdTW5xNCj88mGgznN313G0S_3J9LW8zTjTS33YZJXW3q6WQW5hkcXpW3SnrKr3vC9mdW3Gv_F55G_pydW6hBnbq5BMJnnVJfx208j25_6W3Ms01443dt_PW43SS998dD5bWW5DJmX-8z_xvjW8vX-jN2__rY4W5QYmdP5Lz-sYW1BgLjv6rKDzlW73Qsnm1d5pgbW4S1nXt6CqVp6W7vLPvs2bXVC2V215-p1Jp47wW1BNbWb6v_xffN4kmQZLKZwrVW98BjxM5_6_ffN1VQ2qd7WfK0f8rpCQ702>
4. Job Interview Tip o' the Day: Don't talk so much!
When we send a candidate in to interview for an IT leadership job, we would
like to hear nothing but praise from our client. But we live in reality,
where some qualified candidates are invited back, and others are not. More
often than not, the feedback goes something like: "The candidate kept
talking around the issue, but never really got to the point." "The
candidate went on and on, long after he had answered the question." "The
candidate gave way too much detail in her examples, but never drew out the
major learnings or themes." Tip of the Day: Listen carefully to the
question your interviewer is asking and make a bee-line for the answer. Use
only enough detail to make your point and focus your time on the larger
issues. Remember that every story you tell has a beginning and a middle,
and most importantly, an end!
__________________________________________________________
Looking to build your brand as an IT leader? Consider writing a guest blog
for the Heller Report. Contact me to learn more.
Best regards,
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Martha
Heller
President, Heller Search Associates
martha@hellersearch.com
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From: <communications@hellersearch.com>
Date: Thu, Nov 6, 2014 at 6:04 AM
Subject: The Heller Report: JetBlue and the Storytelling CIO
To: lutzpf@gmail.com
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11.06.2014
*Inside:*
1. JetBlue and the Storytelling CIO
2. Tech BuzzKill: Keeping Your IT Team Business-Focused
3. CIOs Prepare for the Wearable Workplace
4. Job Interview Tip o' the Day: Don't talk so much!
Please share! [image: Twitter]
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<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W1nncx43DPzl1W5MJGsx8wCK1T0/5/f18dQhb0S4006_KtX6V1xszk3QS_z4Vf5MSw4M0S9wW6pcK7Z8sqGXjW2TqHcX5M9FQrW7KHGRN6-yMbbW4cnWkw4XLdyJN1jwmTb63lthW50wB2w8Xtxf9N5Tc9l99bVcjW9gGHnL8xb0LkW3gZyxP9jvsnGW29kc2r1RkTrPW1x7JRX2F6-4pW1tslZK2VmwD8W5mdmSk6fn04yW3CrNnJ2qQ44-W7p206D1p3N0mW4tq6Qz3WcNBLW7F4PJf67w4P6W6LzsvP6HZzl0W8hpCyn7_70NgW7n3vpV5w2kvXW8jVwSH5wDZMnW8RB8gm49NMdQW13qjYP3kFTmTW4K3_MW4SWl5TW7B078k15qR-LW5dphLW6J_KsrW4KxY5C8RF6nlW1B-9Cp5xknVxW1Vgx2s2vzXl8Vh12fg55Bqx-W1Bsdq_5sVx8lN47Swk8-QXD8W9hc_6g1Wd1lyW4Rx86t49TJwhW1WV2837SCbJJW4JpJ-R8g4KBMW97mCZx3ZR-_0W5TV2mr5zQLN7W8pMzxr2c-rdJW6CL2xC4lQ1y4W3WRFs844phsYW17FH_94QfZgJW4nlrn44WsslkW45yPHp24TwkxW3c01-b43tY7PW6KlK1c2WkCSMW5YvPT62Km5c-W1rGYkJ4ClX-FW85NrQG9m2YN5W4ZdcHb3vWqRpW87wbDB8pPkrwW7TXkmB8Ndf7CW8603mB17Dzym111>
Dear Peter,
Since we were little, we have loved to hear stories. "Tell me a story!" we
would beg our parents. "Tell it again!"
To my mind, storytelling is the most important skill a CIO can possess. In
the boardroom, that story is a story of finance. In your IT leadership
meetings, the story is one of vision and teamwork and value, and with your
customers, you might tell a story about comfort or happiness or revenue.
But as Eash Sundaram, CIO of JetBlue, reminds us in today's lead item,
regardless of your audience, "When telling the story of a new investment or
program, CIOs have to remember that it's people first, then process and
then technology."
Martha
__________________________________________________________
1. JetBlue and the Storytelling CIO
[image: Eash Sundaram, CIO, JetBlue]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W27Vsz62KS408W6G5Lvw5k7wyS0/5/f18dQhb0Sq5C8Y9X7PW5p1z0l4T_wBsW1qMxdz1pNkKPVscXx51SddPTW6kfX-L7s5Q5CW1WwpzF8Wm1rfW54RRy54cymn1W1DpWBv1HmW0cW2MVGbw7Hw24PW6fy2dv8Xlj67W1ShFpZ3W2BRBW4fZm2254ByxgW4cPmtD7KdPqzW49RxKL2MTPSyVKng6q1Wg4bjW2nB49F6xwJYYW2ys2tw2xrgDbW8ytNN05ZpycSW57-ZBT83C5JPW6rY-3s2KQ2YYW1Gj5QG2kGjZwW6qQkKC8HGLrrW94q7cq6VKJl2W1hC_8g5lppDNW8WbSWQ82SlbqW6wr8d85hn8WBW4lZfMK66wr3SW2YRzWw7MG-fXW74_-wl9dJMwpW3Z_9365S101lW6_zPy97NQJhdW1Nhwfk1bx4mJW7VNWtT4_Z4HdW1gMsCl6yMWl8VKhyys6qGKJDW3-Vlf23qY36qN4P7MV4rPpMvVrJh2D1pJ2_wW61SJ4X3Shz-sN8s5Gmjj8tbNW480YZF3sWy_XW50y8lv6ByBLTW5BNl127PVnyXVVFTw-5DjNmjW1n_6hv8b3-NG102>
As CIO of JetBlue, Eash Sundaram doesn't pay too much attention to what
other airlines are doing. On the road to customer service excellence and
crewmember empowerment, he looks to Apple and other retail businesses for
inspiration. But to drive the massive changes he has in mind, Sundaram
knows the key is telling the right story.
Read this on CIO.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*N6-8W1blvqL5W4Sv92Z2H6JMt0/5/f18dQhb0Sq5C8Y9X7PW5p1z0l4T_wBsW1qMxdz1pNkKPVscXx51SddPTW6kfX-L7s5Q5CW1WwpzF8Wm1rfW54RRy54cymn1W1DpWBv1HmW0cW2MVGbw7Hw24PW6fy2dv8Xlj67W1ShFpZ3W2BRBW4fZm2254ByxgW4cPmtD7KdPqzW49RxKL2MTPSyVKng6q1Wg4bjW2nB49F6xwJYYW2ys2tw2xrgDbW8ytNN05ZpycSW57-ZBT83C5JPW6rY-3s2KQ2YYW1Gj5QG2kGjZwW6qQkKC8HGLrrW94q7cq6VKJl2W1hC_8g5lppCBN2v2nJnBkbdwW8sxd_X8kwM1xW5KH0t98YRz4nVLLGMr6pjJ22W8lTP_N6J9gWYW32GxXP4PghnHW6BcX1s5XJWrDW78GNQp72MqdlVkycvs61kPwSVV5K2x496byvN93H8DHBtzxFW7hZH5v3qY36qN4P7MV4rPpMvVrJh2D1pJ2_wW61SJ4X3Shz-sN8s5Gmjj8tbNW480YZF3sWy_XW50y8lv6ByBLTW5BNl127PVnyXVVFTw-5DjNmjW1n-Y1P6F80CD102>
2. Tech BuzzKill: Keeping Your IT Team Business-Focused
[image: Gerry Robinson Tech BuzzKille]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W98X5Qw7lkNfDVvsJhF2FDZcP0/5/f18dQhb0SbTL4fnnwrW2kcMNH1m688GW4b_r4L1TWwdYW5-PTmh1mhDGsW99bMYS975cGGW69W8by2yG-6yW2yJpn67nwMHdW3BCN8W2MDlCmW4g0HL16dQ2BtW49RX2Y5nDMSBW8Xl4Vk1ShGtsW7cVwtB7dd1kQW1nrCGB51LTg5W5DHNj219l5YNW6QxDd995RRnYW1bYRDK7JCxGlW81bhDK7N_KqMW11X6sN83KHrFW7J3nFC2-kxnHW9dH8_66V4mbQW87yl1H7P1-wWN33FK-yqPkxDVnjZC81HmTn_Vnr_014QmYyJV4ZnLW337w36W7vRn4b5ZFbG3W2tcfrd76vbNnW85F2lt5nYrpFW1hsmZd5Kn7zfW2tbPsl1fHbSqW1GwjJK9dxHn2W1SDpwT4B5kvnW7Lp84G76Wp9tW1hYWBY5X-StCW2p8_TT7-cq4LW6sGG8d3ygvH8N8c388tJ37CtW69NYnc2F6yR8VLBBSv30Hpx6W12rZnF86XLvrN5ZXHqW48pbRW2fjw877KJPHkW6F5XmW5J3KdMVDmw9B3tskjd0>
In *The Tech BuzzKill: How Top IT Leaders Fend Off the Tech 'Buzz' to Focus
on the Business*, by Gerry Robinson, leading IT executives share strategies
for keeping their teams focused on the business amidst the distraction of
so many shiny new technologies. In today's guest blog, Robinson offers
Heller Report readers an excerpt.
Read this on HellerSearch.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W5v7JKg5NlpwCW8cz53h5ygL7F0/5/f18dQhb0SbTL4fnnwrW2kcMNH1m688GW4b_r4L1TWwdYW5-PTmh1mhDGsW99bMYS975cGGW69W8by2yG-6yW2yJpn67nwMHdW3BCN8W2MDlCmW4g0HL16dQ2BtW49RX2Y5nDMSBW8Xl4Vk1ShGtsW7cVwtB7dd1kQW1nrCGB51LTg5W5DHNj219l5YNW6QxDd995RRnYW1bYRDK7JCxGlW81bhDK7N_KqMW11X6sN83KHrFW7J3nFC2-kxnHW9dH8_66V4mbQW87yl1H7P1-wWN33FK-yqPkxDVnjZC81G6hXCW31qdFr2MzTFMW8SRQ0j4cmXZSW8WSzWw6Xg9FGW56Vd0_1V5fZBN4C14zrrqf8gW7s97vf4z_qDdV42SMT7sPmgvW57QWd375hHswW8jhGF277VZN1W1HGjKX2Q10n3N2btjnf76QtcW2p8_TT7-cq63W3d0zvx4p7yDTW2Bj5Jr8m0qd4VPJRtq4PJw9zW7Yr1fq1ny5pjW6v9rL02RdvGlW4vlpb86s0SMmW5-hmWD13_hC-N9b2nw0YwMMSf1yZF5h11>
3. CIOs Prepare for the Wearable Workplace
[image: Wearable Technology]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W8cLgGD20-yjlW4MtpQJ7bqX900/5/f18dQhb0S9r59j1w44W7m4dvS2qwv27MKng6hJVGTpMf5sq0XD6prW39Dr-N8pCDLQW6RyxyZ4vgKM1W98st7w964jkVW5DQqSY3LRhkVW3shJJH4DQ6c7W2zWSZ46vcjW1W3WvrqC3TycyBW2-FtRK2_7b8bW4CM2yd376JYpN6tyrq1hmp1fW7nXS5V2Pzhb7W1HltsQ2VtC3zN7t5r0hc9ppzW7x1P1r7HpbK8W1L3hKc2HcR_XVQJJn63Lqnm_W8q5FTl4K45-LW328h7y3_bFb5W95PWGF5tGkvqW9fQPM65RlSdTW5xNCj88mGgznW313MFr5kdGtnVMhqfT3Q-RL1W36sFdy5Hx5PgW5lgyhC14lT2XW5CBFr23brbbPN3B7rykZ9nd5W8qYV_d3XhNNxVPBM8q3Gyg42W5vCTGp33Xq-tW5HH9_W2Z_dv7W8LpVFK8Njt19W8Nlll844RVGnW1BgLjv6rKDzlW73Qsnm1d5pgbW4S1nXt6CqVp6W7vLPvs2bXVC2V215-p1Jp47wW1BNbWb6v_xffN4kmQZLKZwrVW98BjxM5_6_ffN1VQ2qd7WnTtf3JF6rV02>
CIOs at FedEx, Ocado and Seattle Children's Hospital share their ambitions
for using wearable technology in the enterprise.
Read this on I-CIO.com
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W8R6G7L2vj5mlW970_xR1YbDQ70/5/f18dQhb0S9r59j1w44W7m4dvS2qwv27MKng6hJVGTpMf5sq0XD6prW39Dr-N8pCDLQW6RyxyZ4vgKM1W98st7w964jkVW5DQqSY3LRhkVW3shJJH4DQ6c7W2zWSZ46vcjW1W3WvrqC3TycyBW2-FtRK2_7b8bW4CM2yd376JYpN6tyrq1hmp1fW7nXS5V2Pzhb7W1HltsQ2VtC3zN7t5r0hc9ppzW7x1P1r7HpbK8W1L3hKc2HcR_XVQJJn63Lqnm_W8q5FTl4K45-LW328h7y3_bFb5W95PWGF5tGkvqW9fQPM65RlSdTW5xNCj88mGgznN313G0S_3J9LW8zTjTS33YZJXW3q6WQW5hkcXpW3SnrKr3vC9mdW3Gv_F55G_pydW6hBnbq5BMJnnVJfx208j25_6W3Ms01443dt_PW43SS998dD5bWW5DJmX-8z_xvjW8vX-jN2__rY4W5QYmdP5Lz-sYW1BgLjv6rKDzlW73Qsnm1d5pgbW4S1nXt6CqVp6W7vLPvs2bXVC2V215-p1Jp47wW1BNbWb6v_xffN4kmQZLKZwrVW98BjxM5_6_ffN1VQ2qd7WfK0f8rpCQ702>
4. Job Interview Tip o' the Day: Don't talk so much!
When we send a candidate in to interview for an IT leadership job, we would
like to hear nothing but praise from our client. But we live in reality,
where some qualified candidates are invited back, and others are not. More
often than not, the feedback goes something like: "The candidate kept
talking around the issue, but never really got to the point." "The
candidate went on and on, long after he had answered the question." "The
candidate gave way too much detail in her examples, but never drew out the
major learnings or themes." Tip of the Day: Listen carefully to the
question your interviewer is asking and make a bee-line for the answer. Use
only enough detail to make your point and focus your time on the larger
issues. Remember that every story you tell has a beginning and a middle,
and most importantly, an end!
__________________________________________________________
Looking to build your brand as an IT leader? Consider writing a guest blog
for the Heller Report. Contact me to learn more.
Best regards,
[image: Heller Search Associates logo]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*N4nKBGchqMymW5lk7mZ6B76RV0/5/f18dQhb0S5fl8YXMXYW7m4dvS2qwv27MKng6hJVGTpMf5x6jXD6prW39Dr-N8pCDJrW69W8by2yG-6yW2yJpn67nwMJCW61SSZm7mG7sDW51vX4y6GnVrGW6QbjD-1T4SzDVcPtNw3WdB3sW7dDxTN7mWsnXW7dzcsS51vDG6W1fdmZQ1x4lQBW6Hdql67nwG0kW6bnMRg4XSJP7W53X_Zp52YlfxW3_8mpl9fgwMTW4fPp3d84h2tSW3pCslq6czJhRW1S6G472dRY7kW2K-djS56kcQ7W7746X45pg1rpW1BLBmq7x9JbPW1BYqw91hFp_MW2rxXKp4yDTbhW4jQjnl1BX2QCW4RlngM83ccPyW76LjX_4xVVjBW9cTDyw7r28v9W3MYtL84GYYpdN45Ly2MkwRLWW8d4MnX1H4_BbN4csQJVNcXhwVd8rw02-XJb3W4mGjM98kwfqKW2B5ZD96Z6CzKW6cflRQ7bpXJ9N5yx8Bb19PXwf17z8WC03>
Martha
Heller
President, Heller Search Associates
martha@hellersearch.com
[image: LinkedIn]
<http://info.hellersearch.com/e1t/c/*W6k3y1P13XjCQW3z4LsS23p0dN0/*W7vsKl46LFMwlW1GffNY2_gy0x0/5/f18dQhb0Sjvm8XJ9qWW7m4dvS2qwv27MKng6hJVGTpVf594257mvC2W1BQYgz8Tm-BvW7t-4KW5rBTGQW8mQCwm19vMl0W6h1_WR7x1P1rW7HJBZr1Dp9rbW2RgsMT2Xt1dsW2HnX5y1HltsQW2SYlXR2Qy-dSW7m877B7PSd-PW1HkWKT2ZSDDmW8sZ4WS67b7w6W7hYCG43N1M0FW2GRdK91KlMprVM60kM7zN65hW1CcfnW5NHqZzW1GgGq81YYV5xW72nt_y6sxx-hW220T1J7b2DcPW7PLJGq7l_6k_W1D8qlt7WwdzcW7lfqsx83kHw-W76mc5v89zBT2W1W36YR2cGQ1vW7gY2Fj5_dN8KW2b4D-K6pJlfcW6Fx6tq1lBpH5W7HN73r82m5JvW7JFLTl89nSDZW7XTC2W3G_1lTW6l4V953kVDMwVcZLWR86k-rdW4LLMtn6dr3WmW4f_qF_5NY2YxW5mRgWy7XFs3pW63HJN-2f9bC4W7Wzmmf7GJDp0W5bz5j89fBFM9VsgCD03M96S1111>
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