Tuesday, March 3, 2015

[WNO] Digest Number 2137

1 Message

Digest #2137

Message

Mon Mar 2, 2015 12:54 pm (PST) . Posted by:

"Ian Kennedy" ibkennedy47

Dear Friends,

You may have to copy and paste the link below.

Let me know if you apply.

Cheers, Ian

Position: Customer Service Administrator (Shipping and Logistics)

Reports to: Finance Manager
Salary: $45K - $60K DOE
Company: Specialty Chemicals Manufacturing
Location: Greater Bridgeport


The Schegg Group is working with a specialty chemical manufacturer that specializes in producing high purity chemicals for worldwide customers in the electronics, dental, personal care, printing/imaging and adhesives markets. Our client is known for providing superior technical support and intellectual property protection for their customers, many of whom are Fortune 500 companies. Their products are an integral part of our everyday lives making this employer a staple in the CT marketplace and extremely stable. They are projecting a 40% revenue growth this year. Candidates in the chemical, scientific, international shipping or manufacturing environments are strongly encouraged to apply. Relocation consideration for the candidate who meets these exact requirements.

Responsibilities

Own and drive the entire shipping and logistics process which includes:

· Receive, enter and confirm all customer orders & sample orders and changes
· Coordinate internal resolution of all customer complaints, RMA's and communicate the issues to the correct parties
· Invoice all orders once shipped
· Process customer inquiries (COA's, MSDS's, Tech Data sheets, pricing, etc.)
· Maintain customer profiles and update as required in data management system
· Contact customers periodically for order forecasts
· Communicate new product requests and pricing issues to the Director of Sales & Marketing
· Create and prepare sales analysis reports from data management system
· Enter all customer communication & price changes in CRM software
· Prepare all mailings for product information, pricing, etc. as directed by the Director of Sales & Marketing
· Provide back up to Shipping & Logistics Coordinator (prepare shipping paperwork/labels in accordance with IATA regulations; call trucks/UPS/FedEx, etc.)

Requirements

· BA/BS degree with a strong academic record preferred
· Strong Microsoft Office skills (Word, Excel, Access and Outlook) a MUST
· ERP experience a MUST
· Shipping and Logistics experience a MUST
· Experienced with data management systems
· MUST be IATA trained within 1st 90 days
· Stable job history
· Drive, initiative, entrepreneurial spirit
· Friendly, outgoing manner and excellent customer service skills required

Kindly respond to: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=SCHEGG&cws=1&rid=273

Ian B Kennedy, President
The Schegg Group LLC
1 Enterprise Drive, Suite 110
Shelton, CT 06484

(203) 538-8802

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