Saturday, July 14, 2012

[itroundtable] FWD Lead - Vice President, Data and Operations

 

 
----- Forwarded Message -----
From: On-Ramps <info@on-ramps.com>
To: susan_rifkin@yahoo.com
Sent: Friday, July 13, 2012 4:36 PM
Subject: Vice President, Data and Operations

Dear Susan,

Check out our latest opportunity:

POSITION: Vice President, Data and Operations

LOCATION: New York, NY

ABOUT THE ORGANIZATION:
Our client is a premier non-profit in the education space. Its mission is to enlist the nation's most promising future leaders in the movement to eliminate educational inequality. Embarking on a stage of significant growth, the organization is looking for a team of highly talented individuals to help shape both the future of the organization and the education landscape.

Our client is a high-growth, outcomes-oriented organization, with a $220 million budget and over 1,500 staff. In 2011, they were named a Fortune 100 Best Company to Work For. They operate in an entrepreneurial environment, maintain focus on quantitative measures, and are committed to continuous improvement.

ABOUT THE POSITION:
The Vice President, Data & Operations is responsible for leading a team of 19 staff who support, develop, and build the back-office systems, services, and strategic analysis that enable our client's growth, development, and partnerships. The two sub-teams, Data, Research & Reporting and Revenue Operations, will support and enable our client's growth to nearly 60 sites and 15,000 corps members by 2015, and an increase in funding from $270M to over $400M. The VP reports directly to the EVP, Growth, Development, & Partnerships and is a key member of the Growth, Development, & Partnerships leadership team. The VP will also collaborate with leaders across other teams including Finance and Technology.

The Growth, Development & Partnerships team mission is to build an ever-expanding and increasingly diverse movement of leaders in the private and public sectors committed to educational excellence and opportunity for all children.

Scope and Responsibilities

Team leadership: Set an ambitious vision and direction for an evolving Data & Operations team. Build, develop and retain a high performing team.  Manage and support three direct reports.  Ensure both sub-teams (Data, Research & Reporting and Revenue Operations) have the appropriate strategies, talent, processes, and resources to achieve their goals.
Data, Research & Reporting: Oversee design and operation of database, tools, and systems to house and report reliable and comprehensive development and district partnership data and progress. Ensure smooth transition from existing database to Salesforce and delivery of training and protocols to ensure user adoption and data integrity. Ensure that database has robust, centrally organized knowledge base of all donors and prospects across the organization that is utilized to drive meeting preparation, strategy planning, goal-setting, and benchmarking.
Revenue Operations:  Establish best in class accuracy and efficiency of processing for all donations to our client so that gift data is audit-ready. Ensure that all regional and national development and district partnership staff are equipped to execute gift processing related activities. Foster partnership with Finance and other teams to ensure smooth gift processing, financial reporting and forecasting, and transition to Salesforce system. Enable team to prepare, track, and maximize revenue of national restricted grants.
Growth, Development, & Partnerships Leadership Team: Serve as a member of the GDP Leadership Team. Contribute to the broader strategy for long-term planning, annual priority-setting, building a strong team, cross-functional collaboration, and other cross-team decisions.

CANDIDATE REQUIREMENTS:
Skills - demonstrated experience:

Ability to set vision, direction and ensure alignment across multiple teams
History of creating cultures of success, with team members being bold and feeling supported when taking risks
Ability to cultivate, develop and retain highly effective teams, and manage team execution toward goals
Ability to build strong internal relationships
Ability to design and manage efficient systems and quality controls

Approach to Work

Strong customer service ethic
Excels in a fast-paced, entrepreneurial environment
Interest in making a material impact on the education sector

Technical Skills

Salesforce or other CRM database experience a plus, but not required
Experience working with finance staff and auditors
Advanced knowledge of Microsoft Office, especially Excel

Education and Professional Experience

Bachelor's degree required
Minimum of seven years of work experience
Prior management experience required; two to four years of management experience preferred
Prior experience in managing high volume, data-intensive, customer-facing operations are preferred (e.g. product management, sales operations)

COMPENSATION:
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included.

To apply for this position, visit: http://www.on-ramps.com/jobs/757

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Copyright 2012 On-Ramps | All Rights Reserved


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