From: sprasadbabu@radgov.com
To: Jeff.Leichtman@live.com
Subject: Business Analyst @ Harrisburg, PA
Date: Wed, 4 Dec 2013 18:55:36 +0000
Hi,
We have a Job opportunity with our Client for the position of "Business Analyst" at "Harrisburg, PA" location.
If Interested you can reach me on 954-691-4588 Ext 330 or send me an Email to SPrasad@radgov.com.
Position: Business Analyst
Location: Harrisburg, PA
Duration: 6 Months
Description:
| Skills | Importance | Yrs of Exp | Last Used |
| Business Analysis experience | Required |
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| Data Analysis experience | Required |
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| User Support for computer software systems experience | Required |
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| Knowledge of business process and systems analysis principles, practices, and techniques | Required |
|
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| Ability to analyze and interpret written and numerical information | Required |
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| Excellent written and verbal communication skills | Required |
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OBJECTIVES OF ENGAGEMENT
The contractor's primary responsibilities will be to provide program office and business partner ongoing logistical and business operational support for OCYF stand-alone software applications and DPW enterprise software applications used by OCYF and its business partners. The legacy applications will be maintained for several years to support OCYF and County Children and Youth Agencies' (CCYA) business needs until their functionality is incorporated into the statewide system. The contractor's responsibilities include identification and analysis of new or changing business requirements that affect the legacy applications; assistance with quarterly data collection processes and submission of required federal and state reports; and the provision of technical assistance to OCYF and business partner users of the legacy and enterprise systems. The following applications and/or reports may/will be supported by the consultant:
TASKS TO BE PERFORMED
Specific tasks for the contractor are:
1.Communication with OCYF partners and county children and youth agencies to identify and resolve information system and data issues.
2.Reviews business requirements functional specifications for system development or enhancements initiatives and provides associated systems deployment, adoption, problem resolution, and end-user support activities.
3.Provides assistance and support to business operations and end users for OCYF and/or DPW software applications regarding business operations and technical issue evaluations and resolutions.
4.Investigates and resolves business operational, software, and data issues identified and reported by users.
5.Serves as the contact for users having problems and escalates as necessary.
6.Applies existing software and business process documentation to resolve user issues.
7.Obtains and maintains a comprehensive understanding and acts as a subject matter expert for the designated applications and their respective interdependencies and integration points in business operations and processes.
8.Discusses application and data issues with designated OCYF staff and recommends changes that may improve the application or business process.
9.Works closely with OCYF staff to produce and analyze quarterly, semi-annual and annual reports.
10.Provides assistance regarding data collection and reporting to county partners and contractors with independence of judgment within established policies, procedures, and controlling legislation.
11.Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
12.Uses Microsoft programs (Excel, Word, Powerpoint, Access, Outlook) for documentation and communication purposes.
13.Works with OCYF staff and county partners to identify informational needs and gaps in existing data collection systems.
14.Provide regular progress updates to appropriate OCYF staff.
15.Follows quality standards, and displays strong customer service skills.
16.Completes assigned tasks.
CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
•3-5 years experience in performing business analysis, data analysis and user support for computer software systems.
•Contractor must have excellent written and verbal communication skills.
•Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups.
•Knowledge of business process and systems analysis principles, practices, and techniques.
•Ability to analyze and interpret written and numerical information.
•Ability to establish and maintain effective working relationships.
•Highly Desired – 2 years experience performing business analysis or similar work in the Child Welfare or other Human Services Field
Waiting for your response.
Thanks & Regards
Prasad
RadGov, Inc
6750 N. Andrews Ave., Suite 200
Fort Lauderdale, FL 33309
Tel: 954-691-4588 Ext 330
Fax: 908-668-4437
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