Friday, April 11, 2014

[WNO] Digest Number 1852

6 Messages

Digest #1852

Messages

Thu Apr 10, 2014 5:26 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Apply at http://tinyurl.com/ls7whxj

Located right at Penn Station.
Superior customer service and market-leading innovation are the two fundamental principles that drive Information Builders and its employees every day. Our only interest is making sure our customers can apply intelligence, integration, and integritysolutions to dramatically improve the performance of their entire organization. Customer success is everything at Information Builders.
Company Highlights
* Award-winning customer service
* Decades of experience
* Unrivaled industry expertise
* Millions of users worldwide
* Tens of thousands of customers
Founded in 1975, Information Builders continues to deliver state-of-the-art technology that is transforming business in all commercial industries, government, and education. We remain one of the largest independent, privately held companies in the software industry.
Headquartered above Madison Square Garden in New York, Information Builders operates in more than 60 global locations and has built an active customer base of tens of thousands of major installations at the world's leading organizations. Information Builders is not only a major software supplier to our customers, but also a major provider to the leading software vendors in the industry including HP, IBM, Oracle, SAP, Teradata, and many others.
In addition to our commitment to superior software engineering, we are equally proud of our people. Some of the most talented and creative professionals in the industry work at Information Builders and are passionate about what they do. In fact, the professionalism and tenure of our employees is often cited as a major differentiator by our customers.
Our reputation for customer service has garnered us the highest honors from "CRM" magazine, the SSPA, and the American Business Awards. Our products and services have received top recognition from independent analyst research firms including Gartner, Forrester, Ventana Research, BARC, Butler, Bloor, and The Data Warehouse Institute (TDWI). Most importantly, our customers have received the most information technology and business awards for their accomplishments. More than 50 of our customers have had their information systems inducted into the Smithsonian Institute for superior information technology achievement through the Computerworld Honors Program.

The Job:
Provide technical support to Information Builder's customers and employees
with application deployment, debugging and problem determination. The emphasis
of this position is on answering customer questions and solving problems, while
encouraging team participation in order to promote the ongoing development of
the individual and the team.
The Technical Support Representative Level III is a proven high-level person
with technical expertise and customer support skills.  A person in this position
has mastered the day-to-day customer support duties, has strong product
knowledge, and has achieved product specialization in at least one major
Information Builders product component.

Reports to: Support Manager
Duties and Responsibilities
• Solve problems and answer questions quickly, efficiently and
courteously
• Meet and exceed customer satisfaction and responsiveness
goals
• Provide high level technical support predominantly of a post sales
nature
• Develop expertise in products that will allow the Technical Support
Representative to act as a resource for other team members and provide in depth
solutions to customer queries
• Provide support to other Technical Support
Representatives to allow them to be more technically sufficient and
independent
• Interact with other technical groups within the
company
• Manage critical support problems and questions, handle escalations
and sensitive problems and questions
• Manage critical accounts
• Be
recognized as an expert in specific technical areas and platforms
• Resolve
more complex cases and take on special projects
• Acquire technical knowledge
of Information Builders products in order to  address customer problems and
questions by attending internal training classes
• Proficiency in the use of
all available tools that aid in the case resolution process
• Create Symptom
Problem Solutions (SPSs) and technical documents
• Train peers in technical
and administrative procedures of the team
• Respond to customers problems and
questions in a timely, professional and appropriate manner in order to maintain
high levels of customer satisfaction and low case duration
• Maintain a
professional and courteous demeanor when interacting with customers and
peers
• Assist peers responding to customer case problems and
questions
• Contribute to team and departmental goals and
objectives
• Follow departmental procedures and methodologies as outlined in
the Policies and Procedures manual
• Strive to have a maximum impact upon the
team's overall performance
• Understand and effectively use available
debugging tools
• Perform any duties as they are assigned
Job Qualifications
• College degree (preferably in Computer Science) or
equivalent experience
• Five to ten years of technical support or equivalent
experience
• Knowledge of WebFOCUS or FOCUS
• In-depth knowledge and
experience with: two or more operating systems, two or more relational databases
and two or more programming languages
• Willingness to work a flexible
schedule as needed

Required Skills
• Strong analytical, debugging and diagnostic
skills
• Strong interpersonal and time management skills
• Strong customer
service and listening skills
• Excellent written and verbal communications
skills
• Willingness to interact and participate within a team
environment
• Ability to multitask and prioritize tasks
• Ability to
address and resolve technical problems and questions
• Ability to learn and
acquire knowledge in new product areas and apply it effectively to solve
problems
• Strong advanced troubleshooting skills and coding
techniques 
• Ability to work with a minimal amount of supervision

Thu Apr 10, 2014 5:42 am (PDT) . Posted by:

"Ian Kennedy" ibkennedy47

Dear Friends,

Bob Gibson asked me to share this opportunity with you.

Please apply directly. Neither Bob nor I have a connection with this recruiter.

Good luck, Ian

Ian Kennedy
President
[cid:image001.png@01CF5498.183C2230]
ikennedy@schegggroup.com<mailto:ikennedy@schegggroup.com>
www.schegggroup.com<Ian%20Kennedy.htm#_top>
203-538-8802 (w) 203-225-0893 (f)
[cid:image002.jpg@01CF5498.183C2230]<http://www.linkedin.com/in/ibkennedy>
We are a proud founding member of the [cid:image003.png@01CF5498.183C2230] Global Outplacement Alliance<http://www.globaloutplacementalliance.com/> with more than 200 offices throughout the U.S. and affiliate offices worldwide.
For information on our outplacement programs click here<http://www.schegggroup.com/outplacement>.

We conduct searches across a broad spectrum of industry and service sectors and to fill diverse positions.
We currently have several searches underway. Please click here<http://www.schegggroup.com/search-practice/search-openings/> to see the open positions.

Please click here<http://www.schegggroup.com/search-practice/submit-your-resume/> to upload your resume to our database.

For information on our coaching programs click here<http://www.schegggroup.com/coaching/>.

***This information may be confidential and/or privileged. Use of this information by anyone other than the intended recipient is prohibited. If you receive this in error, please inform the sender and remove any record of this message. ***

Please consider the environment before printing this e-mail
Vice President Finance VP of Finance

Vice President Finance Treasury and IT
THIS POSITION IS LOCATED IN OR AROUND Dodge City, KS relocation will be provided

* The position has direct responsibility for leading, directing, managing the Treasury and Financial Analysis and Budget activities, to devise processes to exploit lending facilities, better plan the financial impact of operating activities, and support the development of improved operational and financial reporting systems in all member companies.
* Lead and manage a new function to develop and report operational and financial performance against a Budget or Annual Operating Plan
* Develop a methodology to plan cash inflows and outflows on a rolling 13 week basis and a means to exploit our Borrowing Base and managing cash balances in keeping with credit agreements
* Prepare and distribute weekly cash forecast; construct and suggest cash optimization strategies with the CFO and other financial staff; automate cash management in and between CE companies
* Act as liaison between the company, its banks and lenders, as required
* Assist with the external audit, as required, specifically addressing internal control improvements
* Develop a budgeting process for the company which supports both accrual and cash based accounting methodologies; suggest cost reduction strategies
* Provide timely management information; support an accelerated accounting closing process
* Ensure GAAP is followed in all financial reporting practices
* Provide systems which report, control, and improve business processes
* Assist in establishing and maintaining systems and controls that verify the integrity of all systems
* Suggest and help implement improvements or a new ERP system
* Support Owners with their financial planning, taxes, and questions, as required
* Implement improved corporate governance, Policy & Procedures, and systems to strengthen fiduciary controls in the Company
* Mentor any and all staff, which might report to this position.
QUALIFICATIONS EDUCATION and/or EXPERIENCE

* Master's degree (M. A.) or equivalent; or four to ten years' related experience and/or training; or equivalent combination of education and experience.
* CPA preferred
HARDWARE/SOFTWARE EXPERIENCE

* Extensive knowledge of Microsoft Office Products, especially advanced use of Excel.
* Knowledge of database programs such as Access, as well as knowledge of various ERP systems is also required.
* A working knowledge of end-user reporting software is also required.
* Ability to use the Internet or other technical tools to research and source complex business matters.
LANGUAGE SKILLS

* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
* Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
* Ability to effectively present information to top management, public groups, and/or boards of directors.
* Bi-lingual language skill in Spanish is a plus.
MATHEMATICAL SKILLS

* Ability to apply advanced mathematical concepts such as algorithms, software design concepts, forecast techniques/equations, and predictive technologies.
* Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY

* Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
* Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.
* Ability to deal with a variety of abstract and concrete variables.
PERSONAL DIMENSIONS

* Job knowledge
* Dependability and punctuality.
* Effectively manage groups of employees
* Keep projects on track and on time
* Excellent communication skills-oral and written
* Problem solving and good judgment
* Effective team leader and player
* Good interpersonal skills
* Self-directed and motivated
* Professionalism
* Dependability
For view all our positions Click here<http://tinyurl.com/oud4tyv>

Click here to apply online<http://www.pcrecruiter.net/pcrbin/apply.asp?r=%2bqZFoY17i45Bvf6OuiQsndYWzRqB9U5HYbQ%2fdSCm8Vxeco3J4Yd4e%2ffneRY%3d>

Thu Apr 10, 2014 9:55 am (PDT) . Posted by:

"Richard Antash" rantash

Wednesday, April 23rd from 7:00 – 9:30 pm: Bronxville Career Network will host Dr. Pierre Darmon, who will give a presentation titled:"What's the Hype about Skype?" Cut your phone bills by learning how to set up your computer for face-to-face contact with family, business associates, etc. Pierre will demonstrate how to take maximum advantage of Skype and how to adjust its settings for usability and security. Dr. Darmon is currently Content Manager at SDI Intl. (consulting for IBM) while also doing PC Solutions and Education Consulting, IT Solutions Architecture, and Project Management. He has 30+ years of experience with PCs and PC operating systems. For further information, e-mail Sheila Larkin at larkin5@optonline.net.  Meeting location: The Reformed Church, 180 Pondfield Rd. (corner Midland Ave.), Bronxville, NY 10708  map: http://bit.ly/BCNatRCB

Best regards,
Rich

--
Richard Antash
914-343-4498
rantash@yahoo.com

Thu Apr 10, 2014 10:10 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Apply at http://preview.tinyurl.com/puqf6bb

Located right at Penn Station.
Superior customer service and market-leading innovation are the two fundamental principles that drive Information Builders and its employees every day. Our only interest is making sure our customers can apply intelligence, integration, and integritysolutions to dramatically improve the performance of their entire organization. Customer success is everything at Information Builders.
Company Highlights
* Award-winning customer service
* Decades of experience
* Unrivaled industry expertise
* Millions of users worldwide
* Tens of thousands of customers
Founded in 1975, Information Builders continues to deliver state-of-the-art technology that is transforming business in all commercial industries, government, and education. We remain one of the largest independent, privately held companies in the software industry.
Headquartered above Madison Square Garden in New York, Information Builders operates in more than 60 global locations and has built an active customer base of tens of thousands of major installations at the world's leading organizations. Information Builders is not only a major software supplier to our customers, but also a major provider to the leading software vendors in the industry including HP, IBM, Oracle, SAP, Teradata, and many others.
In addition to our commitment to superior software engineering, we are equally proud of our people. Some of the most talented and creative professionals in the industry work at Information Builders and are passionate about what they do. In fact, the professionalism and tenure of our employees is often cited as a major differentiator by our customers.
Our reputation for customer service has garnered us the highest honors from "CRM" magazine, the SSPA, and the American Business Awards. Our products and services have received top recognition from independent analyst research firms including Gartner, Forrester, Ventana Research, BARC, Butler, Bloor, and The Data Warehouse Institute (TDWI). Most importantly, our customers have received the most information technology and business awards for their accomplishments. More than 50 of our customers have had their information systems inducted into the Smithsonian Institute for superior information technology achievement through the Computerworld Honors Program.

The Job:
Responsibilities:
Design and implementation of C/C++ and Java object oriented code that performs communication of IBI Core engine with RDBMS low level APIs.

Requirements:
Hands-on experience in design and coding of C/C++ and Java DBMS applications (ODBC, OLEDB, JDBC, ORACLE OCI, Teradata CLI etc.). Strong knowledge of SQL and RDBMS concepts and data models. Multi-platform experience required (Linux, UNIX, Windows). Strong mathematical background is a plus.

7+ years of related experience required.

Computer Science or Math bachelor's degree required.

Information Builders is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, or other protected classification.

Thu Apr 10, 2014 11:57 am (PDT) . Posted by:

"Keith Bogen SPHR" hrslugger2002

Apply at http://preview.tinyurl.com/puqf6bb

Located right at Penn Station.
Superior customer service and market-leading innovation are the two fundamental principles that drive Information Builders and its employees every day. Our only interest is making sure our customers can apply intelligence, integration, and integritysolutions to dramatically improve the performance of their entire organization. Customer success is everything at Information Builders.
Company Highlights
* Award-winning customer service
* Decades of experience
* Unrivaled industry expertise
* Millions of users worldwide
* Tens of thousands of customers
Founded in 1975, Information Builders continues to deliver state-of-the-art technology that is transforming business in all commercial industries, government, and education. We remain one of the largest independent, privately held companies in the software industry.
Headquartered above Madison Square Garden in New York, Information Builders operates in more than 60 global locations and has built an active customer base of tens of thousands of major installations at the world's leading organizations. Information Builders is not only a major software supplier to our customers, but also a major provider to the leading software vendors in the industry including HP, IBM, Oracle, SAP, Teradata, and many others.
In addition to our commitment to superior software engineering, we are equally proud of our people. Some of the most talented and creative professionals in the industry work at Information Builders and are passionate about what they do. In fact, the professionalism and tenure of our employees is often cited as a major differentiator by our customers.
Our reputation for customer service has garnered us the highest honors from "CRM" magazine, the SSPA, and the American Business Awards. Our products and services have received top recognition from independent analyst research firms including Gartner, Forrester, Ventana Research, BARC, Butler, Bloor, and The Data Warehouse Institute (TDWI). Most importantly, our customers have received the most information technology and business awards for their accomplishments. More than 50 of our customers have had their information systems inducted into the Smithsonian Institute for superior information technology achievement through the Computerworld Honors Program.

The Job:
Responsibilities:
Design and implementation of C/C++ and Java object oriented code that
performs communication of IBI Core engine with RDBMS low level APIs.

Requirements:
Hands-on experience in design and coding of C/C++ and Java DBMS applications (ODBC, OLEDB, JDBC, ORACLE OCI, Teradata CLI etc.). Strong
knowledge of SQL and RDBMS concepts and data models. Multi-platform
experience required (Linux, UNIX, Windows). Strong mathematical background is a
plus.
7+ years of related experience required.
Computer Science or Math bachelor's degree required.

Information Builders is an Equal Opportunity Employer: All qualified
applicants will receive consideration for employment and will not be
discriminated against based on their race, gender, disability, veteran status,
or other protected classification.

Thu Apr 10, 2014 5:33 pm (PDT) . Posted by:

maurenegrey

If interested, please respond to the recruiter.
Marci Ritter-Kelly, Human Resources Specialist, REA - Partners in Transition, Tel: 908-484-7200 or 1-800-544-2317, mritter-kelly@reacareers.com, www.r-e-a.com http://www.r-e-a.com/
*****


REA, www.r-e-a.com http://www.r-e-a.com, is an industry leader in providing global career transition and acclimation assistance for the spouses/partners of relocating employees in the U.S. and worldwide.
Currently we are looking for a Part-Time Career Coach residing in and able to support clients relocating to the Boston/Cambridge area. International experiece a plus. Our services include:
Career Assessments Professional Resume/CV Writing Customized Career Transition Coaching Career and Acclimation support via tele-counseling and face-to-face as required Our programs and services are tailored to meet the individual needs of each client and include job search assistance, information about the local area, job market research, resume writing, networking techniques, interview preparation and salary negotiation.
Coaches will need the following requirements:
· 2 + years career coaching: Career Assessment, Career Development & Resume Writing
· Flexible schedule to work days, nights or weekends as needed for delivering services across multiple time zones
· Available to provide face-to-face coaching as needed
· Experience with detailed on-line client note taking/status reporting
· Home office/ability to work remotely
· International coaching/intercultural experiece desired
· Not be working full-time
· Willing to work with clients on a flat fee billing structure
· Able to work with a diverse population of relocation clients pursuing career related, volunteer, entrepreneurial or other meaningful pursuits

For consideration, resume and CVs can be emailed to mritter-kelly@reacareers.com


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