Greetings,
I have the following requirement with my client for the position of Director, PMO. Do let me know if you would be comfortable with the requirement by sending me your word format resume. Feel free to call me in case you have any queries.
Job Title: Director, Program Management Office
Reports To: VP, Business Operations
Location: Morristown / Parsipanny, NJ
Salary (Base): $150K/annum
Purpose:
The Director, Program Management Office (PMO) provides leadership and direction to Program and Project Managers as well as cross functional, multi-organizational project teams. Develop a quality-focused culture within the PMO based on ITIL and Lean Six Sigma or comparable methodologies to drive client satisfaction and serve as a thought leader on service quality. Focus on revenue generation, gross profit achievement, and project-based performance (project economics, quality assurance, client satisfaction) targets.
Foster collaborative and mutually supportive relationships with regional leaders and Line of Business organizations in order to understand and support services offerings, share best practices and lessons learned, provide feedback on service delivery quality, and assist in developing project estimation tools Provide thought leadership both within and outside of client on the topic of service quality assurance within the solutions and services portfolio Clearly define and articulate the value proposition offered by the PMO to client and assure sales efforts are supported, assisting in articulating the value to clients as required Work with Line of Business leaders to develop mechanisms to support joint project management engagements Develop PMO-based service offerings, each with its own value proposition within the overall PMO office charter Collaborate with client's senior management to develop quality strategies for the company and act as a change agent to help drive adoption of the appropriate best practices and quality methodologies throughout the organization Understand the business issues and challenges of the company and industry
Major Responsibilities:
Structure and manage the PMO to provide project management and quality assurance services that drive revenue through the sales force, with particular emphasis on:
Ensuring the PMO provides consistent and effective economic and performance control over various types of service delivery projects for clients, taking ownership of project outcomes and promptly escalating and managing issue resolution, driving root cause analysis and remediation activity, and providing visibility into project performance via dashboard and analytic reports Assuring the PMO has appropriate funding strategies and is effectively resourced within the guidelines of overall Return on Investment and other management/financial metrics Ensuring the PMO team has well defined responsibilities and accountability, communicated throughout client, and that the staff is appropriately knowledgeable about client service offerings and trained/certified according to their job requirements Assuring the PMO resources are effectively allocated according to client's priorities and commitments Communicating and documenting scope changes Ensuring accuracy of invoicing information and its timely delivery to finance to support prompt billing Lead the development and continual refinement of project estimation tools for client's services, including the maintenance of a "lessons learned" repository Lead the annual business planning process for the PMO in collaboration with regional, Line of Business, and senior leaders Support sales efforts to justify the value of PMO services and educate client's employees on the PMO's value proposition Lead Kaizen-like quality assurance sessions and develop process improvement interventions based on root cause analysis and "Voice of Customer" response analysis Serve as a senior resource for quality methodologies such as ITIL and Lean Six Sigma, in terms of defining, measuring, analyzing, improving and controlling quality levels, and participate in the definition and execution of "Voice of Customer" collection efforts
Position Requirements
Education:
Bachelor's degree (Management Information Technology preferred) or equivalent Advanced degree desirable Six Sigma Green or Black Belt ITIL certification
Experience:
10+ years of progressive Information Technology services-related,
10+ complex program management
10+ provider of professional and managed services
Demonstrated ability to organize and drive technology service process quality improvement programs and to refine and manage a PMO within an enterprise context Relevant experience in supporting global technology services engagements Demonstrable experience in supporting global technology services engagements
Skills and Core Competencies:
Broad technical knowledge of client's portfolio of offerings
Demonstrated ability to drive process improvement and necessary change management
Demonstrated ability to organize and manage a PMO and quality assurance program
Demonstrated management and leadership capabilities (i.e., previous P&L and people management)
Collaborative engagement with field sales, practice areas, partners, and clients
Thanks and Regards
Pankaj Mishra
Talent Acquisition Specialist
Informatic Technologies Inc.
630-509-0051
630-509-0051
pankaj@informatictech.com | www.informatictech.com
I have the following requirement with my client for the position of Director, PMO. Do let me know if you would be comfortable with the requirement by sending me your word format resume. Feel free to call me in case you have any queries.
Job Title: Director, Program Management Office
Reports To: VP, Business Operations
Location: Morristown / Parsipanny, NJ
Salary (Base): $150K/annum
Purpose:
The Director, Program Management Office (PMO) provides leadership and direction to Program and Project Managers as well as cross functional, multi-organizational project teams. Develop a quality-focused culture within the PMO based on ITIL and Lean Six Sigma or comparable methodologies to drive client satisfaction and serve as a thought leader on service quality. Focus on revenue generation, gross profit achievement, and project-based performance (project economics, quality assurance, client satisfaction) targets.
Foster collaborative and mutually supportive relationships with regional leaders and Line of Business organizations in order to understand and support services offerings, share best practices and lessons learned, provide feedback on service delivery quality, and assist in developing project estimation tools Provide thought leadership both within and outside of client on the topic of service quality assurance within the solutions and services portfolio Clearly define and articulate the value proposition offered by the PMO to client and assure sales efforts are supported, assisting in articulating the value to clients as required Work with Line of Business leaders to develop mechanisms to support joint project management engagements Develop PMO-based service offerings, each with its own value proposition within the overall PMO office charter Collaborate with client's senior management to develop quality strategies for the company and act as a change agent to help drive adoption of the appropriate best practices and quality methodologies throughout the organization Understand the business issues and challenges of the company and industry
Major Responsibilities:
Structure and manage the PMO to provide project management and quality assurance services that drive revenue through the sales force, with particular emphasis on:
Ensuring the PMO provides consistent and effective economic and performance control over various types of service delivery projects for clients, taking ownership of project outcomes and promptly escalating and managing issue resolution, driving root cause analysis and remediation activity, and providing visibility into project performance via dashboard and analytic reports Assuring the PMO has appropriate funding strategies and is effectively resourced within the guidelines of overall Return on Investment and other management/financial metrics Ensuring the PMO team has well defined responsibilities and accountability, communicated throughout client, and that the staff is appropriately knowledgeable about client service offerings and trained/certified according to their job requirements Assuring the PMO resources are effectively allocated according to client's priorities and commitments Communicating and documenting scope changes Ensuring accuracy of invoicing information and its timely delivery to finance to support prompt billing Lead the development and continual refinement of project estimation tools for client's services, including the maintenance of a "lessons learned" repository Lead the annual business planning process for the PMO in collaboration with regional, Line of Business, and senior leaders Support sales efforts to justify the value of PMO services and educate client's employees on the PMO's value proposition Lead Kaizen-like quality assurance sessions and develop process improvement interventions based on root cause analysis and "Voice of Customer" response analysis Serve as a senior resource for quality methodologies such as ITIL and Lean Six Sigma, in terms of defining, measuring, analyzing, improving and controlling quality levels, and participate in the definition and execution of "Voice of Customer" collection efforts
Position Requirements
Education:
Bachelor's degree (Management Information Technology preferred) or equivalent Advanced degree desirable Six Sigma Green or Black Belt ITIL certification
Experience:
10+ years of progressive Information Technology services-related,
10+ complex program management
10+ provider of professional and managed services
Demonstrated ability to organize and drive technology service process quality improvement programs and to refine and manage a PMO within an enterprise context Relevant experience in supporting global technology services engagements Demonstrable experience in supporting global technology services engagements
Skills and Core Competencies:
Broad technical knowledge of client's portfolio of offerings
Demonstrated ability to drive process improvement and necessary change management
Demonstrated ability to organize and manage a PMO and quality assurance program
Demonstrated management and leadership capabilities (i.e., previous P&L and people management)
Collaborative engagement with field sales, practice areas, partners, and clients
Thanks and Regards
Pankaj Mishra
Talent Acquisition Specialist
Informatic Technologies Inc.
630-509-0051
pankaj@informatictech.com | www.informatictech.com
__._,_.___
Posted by: john sampson <jcsspike@yahoo.com>
| Reply via web post | • | Reply to sender | • | Reply to group | • | Start a New Topic | • | Messages in this topic (1) |
.
__,_._,___
No comments:
Post a Comment