and let him know that I sent you.
Ann Bergquist
Location, Jersey City
Salary, 70k
Data Center Specialist - 1st Shift Responsibilities
- HP Openview Monitoring
- Control-M Monitoring
- Facilities Environment Monitoring
- Incident Resolution of open Magic Tickets - Follow up with applicable staff
- Avocent - DS View administration and maintenance
- Data Center facilities coordinator
- Multiple site facilities management in a collocation arena
- Scheduling/authorizations for staff and vendor maintenance visitors
- Hardware maintenance scheduling
- Preventive maintenance scheduling
- Repairs maintenance scheduling
- Hardware installs and de-installs (rack & stack) - 3 facilities
- Maintaining Vision diagrams
- Documentation
- Authoring SOPs and instructions
- Maintaining Shift Instruction Documentation
- Maintaining Server Reboot schedule
- Server Vital Statistics Documentation
- Elevation Charts
- Facilities documentation
- Server Build Process
- Initiating Server Checklist
- Adding O/S and applicable agents
- Maintaining management documentation
- Performing ad-hoc file restore requests
- Project Management support - assistance to DC Manager
DESIRED SKILL SETS & POSITION RESPONSIBILITIES
· Work schedule flexibility: Normal shift is 8:00am to 5:00pm
o 2 x yearly cross-training for 1 week, each shift (2nd & 3rd) - 2 cycles
o Possible future change to Tuesday - Saturday shift
o Occasional Saturday coverage with adequate comp. time
· Excellent Customer Service Skills - Client satisfaction is # 1 priority
· Control-M scheduling experience - User level
· System/Server monitoring experience - Preferably with HP OpenView - User level
· Server Management Knowledge - Wintel 2003
o Wintel services
o Error logs research, interpretation, RCA skills, agent installation, patching, configuration changes
· Data Protector Familiarity
o Able to perform file restores
o Data Domain
o Bocada Reports
· BMS Monitoring
· Incident Management Experience - Magic Software preferred but not required
o Incident resolution to problem management escalation, documentation and follow up
o Root Cause Analysis skills
· Working knowledge of Data Center Environmental Components
o HVAC, PDU, UPS, KVM, Cable Panels, Fiber Panels, electrical outlets & types
· KVM - Avocent-DSView experience preferred - other comparable software knowledge OK
· Microsoft Office suite working knowledge - Excel, Vision, Project, PowerPoint
· Excellent writing skills - Documentation, SOP, SOW, RFP, RFI, BRD and process flows
· Detail Oriented
Michael Petronaci
Executive Recruiter
JHEART LLC
973-586-3637
973-586-4853 Fax
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