Jewish Information Technology: [itroundtable] From Mike Petronaci at JHeart: Data Center Specialist

Saturday, August 29, 2009

[itroundtable] From Mike Petronaci at JHeart: Data Center Specialist - 1st Shift Responsibilities Jersey City

Please contact Mike Petronaci directly [michael at jheartusa dot com]

and let him know that I sent you.

Ann Bergquist

http://www.linkedin.com/in/annbergquist

Location, Jersey City

Salary, 70k

Data Center Specialist - 1^st Shift Responsibilities

HP Openview Monitoring

Control-M Monitoring

Facilities Environment Monitoring

Incident Resolution of open Magic Tickets - Follow up with applicable staff

Avocent - DS View administration and maintenance

Data Center facilities coordinator

Multiple site facilities management in a collocation arena

Scheduling/authorizations for staff and vendor maintenance visitors

Hardware maintenance scheduling

Preventive maintenance scheduling

Repairs maintenance scheduling

Hardware installs and de-installs (rack & stack) - 3 facilities

Maintaining Vision diagrams

Documentation

Authoring SOPs and instructions

Maintaining Shift Instruction Documentation

Maintaining Server Reboot schedule

Server Vital Statistics Documentation

Elevation Charts

Facilities documentation

Server Build Process

Initiating Server Checklist

Adding O/S and applicable agents

Maintaining management documentation

Performing ad-hoc file restore requests

Project Management support - assistance to DC Manager



DESIRED SKILL SETS & POSITION RESPONSIBILITIES

·        Work schedule flexibility: Normal shift is 8:00am to 5:00pm
o       2 x yearly cross-training for 1 week, each shift (2^nd & 3^rd) - 2 cycles
o       Possible future change to Tuesday - Saturday shift
o       Occasional Saturday coverage with adequate comp. time
·        Excellent Customer Service Skills - Client satisfaction is # 1 priority
·        Control-M scheduling experience - User level
·        System/Server monitoring experience - Preferably with HP OpenView - User level
·        Server Management Knowledge - Wintel 2003
o       Wintel services
o       Error logs research, interpretation, RCA skills, agent installation, patching, configuration changes
·        Data Protector Familiarity
o       Able to perform file restores
o       Data Domain
o       Bocada Reports
·        BMS Monitoring
·        Incident Management Experience - Magic Software preferred but not required
o       Incident resolution to problem management escalation, documentation and follow up
o       Root Cause Analysis skills
·        Working knowledge of Data Center Environmental Components
o       HVAC, PDU, UPS, KVM, Cable Panels, Fiber Panels, electrical outlets & types
·        KVM - Avocent-DSView experience preferred - other comparable software knowledge OK
·        Microsoft Office suite working knowledge - Excel, Vision, Project, PowerPoint
·        Excellent writing skills - Documentation, SOP, SOW, RFP, RFI, BRD and process flows
·        Detail Oriented

Michael Petronaci

Executive Recruiter

JHEART LLC

973-586-3637

973-586-4853 Fax

michael@jheartusa.com