From: vmahindrakar@
Sent: Friday, September 11, 2009 17:15
To: nicholas.depierro@
Subject: Trade Support Analyst /Immediate Opportunity in NYC
09/11/2009
Greetings:
My name is Veena and I'm an IT recruiter at Mitchell/Martin, Inc. Our records show that you are an IT professional with experience in Support Analyst. This experience is relevant to one of my current openings.
It is located in new york, NY.
This is 12+ months contract.
Job Description:
Global Equities Application Support is looking for a support analyst to provide trade support and technology management our global support model in the Futures Trading space. The platform couples technology and business specialists together in order to provide solutions to internal customer requests while leveraging development resources in problem resolution and business stability.
SUMMARY
Provide a mission critical response to daily trading issues through investigation and problem solving techniques.
* Liaison between development and business teams in order to improve the quality of the system and its applications.
* Incorporate personal knowledge in the development of support tools and efficiencies that will be used by the team for daily or specific events.
* Analyze impact of proposed solutions while interacting with the business to raise awareness of current technology deployments.
* Take a self starter approach to designing new procedures and policy regarding the program trading environment.
* Effectively communicate and escalate issues between the business and team members in order to ensure proper handling of issues is provided.
PROFILE
College degree, or specialized training or equivalent work experience
* Minimum two years of relevant work experience
* Strong knowledge of futures products and work flows
* Strong Unix skill set
* Knowledge of shell scripting and perl a plus
* Strong SQL/Sybase skills
* Problem solver
* Front office support
* Ability to manage projects and drive change
* Constantly looking for efficiencies
* Experience implementing monitoring methods and alerts
* Willingness to constantly learn dynamic work flows of an ever-changing technology and trading environment.
* Intimate familiarity of the Unix and Windows environments
* Scripting experience in Linux/Unix environment - Perl, etc.
* Knowledge of SQL preferred.
* The ability to build relationships across multiple platforms throughout the business
* Strong MS Office skills with an emphasis on MS Excel knowledge
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please email me at vmahindrakar@
When you respond, please include a daytime phone number so that I can reach you and also your salary requirements, your availability date and your citizenship status. In considering candidates, time is of the essence, so please respond ASAP. Thank you.
Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume to Mitchell/Martin. I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.
If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices.
Thanks again.
Veena Mahindrakar
Mitchell/Martin, Inc.
307 West 38th Street, Suite 1305
New York, NY 10018
vmahindrakar@
MMI Ranked Among Top 50 Growing Staffing Firms by Staffing Analysts 2006
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