4 New Messages
Digest #1695
2
Analyst (Institutional Strategy & Analysis)Brokerage Industry Jersey by "Keith Bogen SPHR" hrslugger2002
3
Assistant Treasurer, Industry: Global Commodities Firm Stamford, CT by "Keith Bogen SPHR" hrslugger2002
Messages
Thu Oct 17, 2013 8:19 am (PDT) . Posted by:
"Alex Arnold" bikezilla64
*FYI please contact the recruiter below directly.
*
*Regs,
-Alex Arnold
*
---------- Forwarded message ----------
From: Steve LoBasso <slobasso@techlink.com>
Date: Tue, Oct 15, 2013 at 9:04 AM
Subject: Senior Project Manager for a contract position in Long Island.
To: alex.pm.arnold@gmail.com
Hi,
Our direct client located in Bethpage, NY has a position open for a Project
Manager. A copy of the job description is below.
If you are interested, please send a copy of your resume (preferably in MS
Word format) to slobasso@techlink.com.
Please be sure to include your rate, location and contact information.
Thanks,
Steve LoBasso
Technical Recruiter
Phone: (201) 786-2420
slobasso@techlink.com <mpotenza@techlink.com>
www.techlink.com
1200 MacArthur Blvd.
Mahwah, NJ 07430
*Job Description:*
*Job Title*: Project Manager (IVR, Call Center)
*Location: *Long Island, NY
*Job Type:* Contract
*Duration:* 3-6 months+
*Contact Info*: Steve LoBasso - slobasso@techlink.com - 201-786-2420
Our direct client located in Long Island, NY has a contract position open
for a Project Manager.
*The primary responsibilities will include:*
- IVR Enhancements project
- Guided speech Tuning projects
If you are interested, please send a copy of your resume (preferably in MS
Word format) to slobasso@techlink.com.
Please be sure to include your rate, location and contact information.
*Requirements:*
- Minimum of 8-10 years of overall experience.
- Must have solid Project Management experience.
- Experience with IVR and/or call center experience is highly desired.
(not required)
- Experience with Aspect and or Genesys platforms a plus (not required).
If you would like to unsubscribe, please click
here<http://jobs.techlink.com/jobseekers/myjobs/emailmerge_optout.jsp?d=3239355f323534323437393539333239315f333531343637355f313039383733385f315f53746576652b4c6f426173736f&e=1f1&t11=1381842247636>
.
*
*Regs,
-Alex Arnold
*
---------- Forwarded message ----------
From: Steve LoBasso <slobasso@techlink.
Date: Tue, Oct 15, 2013 at 9:04 AM
Subject: Senior Project Manager for a contract position in Long Island.
To: alex.pm.arnold@
Hi,
Our direct client located in Bethpage, NY has a position open for a Project
Manager. A copy of the job description is below.
If you are interested, please send a copy of your resume (preferably in MS
Word format) to slobasso@techlink.
Please be sure to include your rate, location and contact information.
Thanks,
Steve LoBasso
Technical Recruiter
Phone: (201) 786-2420
slobasso@techlink.
www.techlink.
1200 MacArthur Blvd.
Mahwah, NJ 07430
*Job Description:
*Job Title*: Project Manager (IVR, Call Center)
*Location: *Long Island, NY
*Job Type:* Contract
*Duration:* 3-6 months+
*Contact Info*: Steve LoBasso - slobasso@techlink.
Our direct client located in Long Island, NY has a contract position open
for a Project Manager.
*The primary responsibilities will include:*
- IVR Enhancements project
- Guided speech Tuning projects
If you are interested, please send a copy of your resume (preferably in MS
Word format) to slobasso@techlink.
Please be sure to include your rate, location and contact information.
*Requirements:
- Minimum of 8-10 years of overall experience.
- Must have solid Project Management experience.
- Experience with IVR and/or call center experience is highly desired.
(not required)
- Experience with Aspect and or Genesys platforms a plus (not required).
If you would like to unsubscribe, please click
here<http://jobs.
.
Thu Oct 17, 2013 12:38 pm (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
New Position:
Analyst (Institution
Brokerage Industry
Jersey City, NJ
Our client, a leader in the brokerage industry is seeking an Analyst to be part of a fast-paced, innovative team which formulates, supports and executes the strategic objectives developed by our Institutional Strategy & Operations group in conjunction with senior management. You will provide timely, accurate and relevant decision support by engaging in data analysis to help provide business insights which drive decision-making at all levels.
Responsibilities:
Partner with business line managers, functional areas, and other members of the Institutional Strategy & Operations team to provide business insights
Develop and perform analyses leveraging internal data sources to address key business needs and drive business growth
Establish and execute processes for updating recurring business reporting packages
Identify trends and outliers embedded in business results and recommend follow-up actions, executing as needed
Identify and report on new relevant data metrics to assess business performance
Assist with optimization of business analytics by identifying process or report redundancies and recommending actions for efficiency improvement
Execute ad hoc analyses and research of Institutional programs and businesses
Support development of strategic priorities and execution of internal consulting projects
Administer the compensation process for sales groups
Liaise with finance to assess operating results
Create and update presentation materials
for senior management meetings
Requirements:
Bachelor'
1-3 years experience in FP&A or in business analytics within the management consulting or the financial services industry.
Experience with Microsoft Office applications to include Outlook, Word, Excel, Access, and PowerPoint
Technical knowledge of SQL preferred
Basic knowledge of the financial services industry
If qualified please email resume and compensation to:
elisa.sheftic@
http://www.Linkedin
*Feel free to connect with me on LinkedIn*
Thu Oct 17, 2013 4:46 pm (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
Hiring: Assistant Treasurer
Industry: Global Commodities Firm
Stamford, CT
Note: Must currently be working in a corporate Treasury group, have strong physical commodities experience, and have approx 8-12 years total experience.
Position Summary:
A global commodity merchanting house based in Stamford, CT is seeking an Assistant Treasurer as we expand our business. Candidate should be strongly analytic and self-motivated, as well as possess Treasury management skills, and exposure and experience working within physical commodities.
Responsibilities:
· Oversee and manage the Borrowing Facilities, including documentation, compliance and all the general financing related aspects
· Assist in daily oversight of the Treasury Department, specifically Cash, Liquidity and Collateral management, Investments, Financing and supervision and development of a staff of 3-4 individuals
· Supervise monitoring of daily liquidity and collateral positions, and produce detailed reports analyzing the utilization of bank lines, liquidity and capital, and various other aspects of Treasury for Senior Management
· Assist in analyzing and recommending capital structure and cash flow strategies and providing financial reporting support including covenant testing and compliance reporting
· Manage the cash forecasting structure
· Assist in maintaining the core bank relationships and in negotiating new banking, trade finance and brokerage facilities
· Assist in coordinating new or changing business requirements, opening bank accounts, completing bank KYC documentation, documentary credits, or other specific bank services; funding foreign currency bank accounts and reporting bank transactions for accounting ledger
· Assist in developing Treasury policies and developing/maintain
· Coordinate with the internal Legal Department and with external legal counsel in negotiating Treasury-related documentation
· Coordinate with the Accounting, Tax, and Human Resources Departments as required
· Interact with the Trading and Distribution Departments to optimize financing and funding of the trading/hedging operations
· Special projects and additional responsibilities/
Requirements:
· Bachelors Degree in Accounting, Finance or related Business Administration field
· At least 5-10 years experience in the Treasury function
· Prior experience in assessing Treasury functions, including systems and procedures preferred
· Must have knowledge and understanding of Letters of Credit
· Must have some physical commodity experience
If qualified, e-mail resume to:
elisa.sheftic@
Feel free to connect on linkedin. Thanks!
Thu Oct 17, 2013 5:48 pm (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
I am reaching out to you for your help and because of your expertise. As a result of aggressive global growth and expansion, our client has
retained us to fill a highly visible Customer Care Global Director search. They have asked us to identify someone that is capable of driving organizational change, specifically around providing exceptional experiences for customers and leading the Best in Class
global transformation of the Customer Care organization.This group is
responsible for the order to cash process, technical product support
(PIC) and customer service experience. The Customer Care organization consists of more than 400 employees who provide global service to both direct Customers and Distributors.Our client is a $15 Billion industry leading organization that has growth
projections to be $20 Billion by the end of 2015. Because this is a very high profile role and due to its importance to the overall organization this person will be earmarked for succession planning and promotion. Total compensation for this role will vary based on
experience but will likely be from the low $300K's to high $300K's (includes lucrative bonus and lucrative equity). This position will be based in the Northeast, USA.
Major responsibilities and background needed:
* Through customer and market insights, the Director of Global Customer Care will establish the Customer Experience (CE) vision and transformation for Channel Customer Service and PIC.
* Leveraging people, processes and technology, i.e., customer care professionals,
India back office, Salesforce.com, ecommerce, online self-serve and live chat, the Director of Global Customer Care will develop innovative strategies that will enhance the customer experience and create a
competitive advantage for the company.
* Work closely with business unit leaders and cross-functional partners to
ensure a full understanding of the customer experience vision and
alignment with their service expectations.
* Develop strategic plan to include, VOC, customer journey mapping, benchmarking, gap analysis and new technologies required to enhance the experience of customers.
* Utilize latest technology and innovative mind-set to drive a more customer-focused, interactive experience.
* Monitor customer behaviors, needs, and the performance of the organization
through VOC. Identify and remedy issues that lead to customer
dissatisfaction or detraction.
* Identify opportunities and drive solutions to enable system automation and optimize customer self-serve capabilities.
* Leverage people, processes, and technology, to establish a culture
infrastructure and commitment to optimize the Customer Care experience.
* Recruit new talent and develop Customer Care leaders that will embrace the
vision and transform the organization through delivering exceptional
customer experience.
* Drive operational excellence and continuous improvement mind-set within the Customer Care organization globally.
* Develop global KPI’s in alignment with corporate policies, procedures and standards.
* Liaise between sales, demand management, manufacturing and supply chain
leadership to establish and achieve strategic priorities.
* Analyze business performance to determine required service level and cost to serve.
* Lead employee engagement efforts globally
Please let me know who you hold in high regard and would like to nominate for this exciting opportunity.
Sincerely,
Jason Zamora
Purcell International Group
858-292-3280 x 104
858-292-3273 - Fax
jzamora@purcellintl.com
P.S. Please feel free to pass this on to your colleagues.
retained us to fill a highly visible Customer Care Global Director search. They have asked us to identify someone that is capable of driving organizati
global transformation of the Customer Care organization.
responsible for the order to cash process, technical product support
(PIC) and customer service experience. The Customer Care organization consists of more than 400 employees who provide global service to both direct Customers and Distributors.
projections to be $20 Billion by the end of 2015. Because this is a very high profile role and due to its importance to the overall organization this person will be earmarked for succession planning and promotion. Total compensation for this role will vary based on
experience but will likely be from the low $300K&#
Major responsibiliti
* Through customer and market insights, the Director of Global Customer Care will establish the Customer Experience (CE) vision and transformation for Channel Customer Service and PIC.
* Leveraging people, processes and technology, i.e., customer care professionals,
India back office, Salesforce.com, ecommerce, online self-serve and live chat, the Director of Global Customer Care will develop innovative strategies that will enhance the customer experience and create a
competitive advantage for the company.
* Work closely with business unit leaders and cross-functional partners to
ensure a full understanding of the customer experience vision and
alignment with their service expectations.
* Develop strategic plan to include, VOC, customer journey mapping, benchmarking, gap analysis and new technologies required to enhance the experience of customers.
* Utilize latest technology and innovative mind-set to drive a more customer-focused, interactive experience.
* Monitor customer behaviors, needs, and the performance of the organization
through VOC. Identify and remedy issues that lead to customer
dissatisfaction or detraction.
* Identify opportunities and drive solutions to enable system automation and optimize customer self-serve capabilities.
* Leverage people, processes, and technology, to establish a culture
infrastructure and commitment to optimize the Customer Care experience.
* Recruit new talent and develop Customer Care leaders that will embrace the
vision and transform the organization through delivering exceptional
customer experience.
* Drive operational excellence and continuous improvement mind-set within the Customer Care organization globally.
* Develop global KPI’s in alignment with corporate policies, procedures and standards.
* Liaise between sales, demand management, manufacturing and supply chain
leadership to establish and achieve strategic priorities.
* Analyze business performance to determine required service level and cost to serve.
* Lead employee engagement efforts globally
Please let me know who you hold in high regard and would like to nominate for this exciting opportunity.
Sincerely,
Jason Zamora
Purcell International Group
858-292-3280 x 104
858-292-3273 - Fax
jzamora@purcellintl
P.S. Please feel free to pass this on to your colleagues.
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