Title: Sr. Business Analyst Location: New Haven, CT Duration: 1 year
Overview Our client is seeking an experienced Sr. Business Analyst who will have responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements for ITS PMO sourced projects. This position will have an important role in defining highly functioning business processes, tools, and roles to improve administrative services for students and faculty, which include working closely with functional and technical SMEs, identifying gaps and opportunities, re-designing business processes, assessing technical tools, leading integration design of multiple tools and manual processes, supporting solution development, and implementing improvements.
The Business Analyst serves as the conduit between the ITS customer community and the ITS software development team. The BA is involved at some level throughout the entire solution development life cycle; however, the majority of the work effort is focused on development and management of the project charter, metrics, use cases, business requirements and solution testing approach.
The successful candidate will have knowledge of student information systems and demonstrated ability to work with University leadership.
Required Skills and Experience • Minimum of 5-7 years of Business Analysis experience, preferably with strong user interaction • BS/BA; Masters Degree a plus • A general understanding of Business Analysis and Process Improvement (BA/PI ) best practices and the ability to apply them in practice • A general understanding of software development life cycles methodologies e.g. SDLC, Agile and Waterfall • General understanding and application of various business process improvement methodologies, techniques and tools, e.g. TQM, Lean, Six Sigma etc. • 2 or more years of practical experience leading business process improvement initiatives in a complex transactional environment • Excellent communication skills, including written, verbal, and presentation • Executive Level interpersonal relationship building, collaboration and facilitation skills experience with large systems integrations and requirements solution design.
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