Thursday, February 9, 2012

[itroundtable] LEAD: Tech Supp Eng - CT - to 105k - commodities exp req'd

 

Resumes to: terry@cisny.com

 

Technical Support Engineer

Westport, CT

80-105,000 annual

Must have:

Experience in Commodities

Experience in Software

Experience in Technical Support

Job Duties

* Provide both functional and technical support of
enterprise-classes, "n-tier" Commodities Trading Software products (that
are integrated into SAP) to a large multinational global commodities
trader.

* Lease with customer personnel and internal development teams to
troubleshoot software, hardware, or system configuration problems and
identity and provide solutions.

* Own the management of list of issues that are reported by the
client, and provide clear, and timely reporting on the status of
investigation and resolution of those issues.

* Document client support issues via call tracking software.

Qualifications

* BBA/BS/BA in Business (Accounting or Finance) or Liberal Arts
combined with technical experience/certification and a business
background or a BS in CS/MIS/Engineering or equivalent

* Solid experience in a similar support engineer or analyst role
at an enterprise software vendor (or end user of enterprise software) is
STRONGLY preferred.

* Business experience in the commodities/derivatives trading
industry also preferred, but not required

* Understanding and experience in JAVA, J2EE, JMS,
Multi-threading, WedServices

* Experience in software integration projects

* Strong knowledge/experience with databases

* Good communication skills

* Knowledge of NetWeaver/PI/ABAP experience is a plus

* Computer software troubleshooting/analytic skills

* Strong system administration functions

* Organization and excellent analysis/problem solving skills
required

* Must have excellent written and verbal communication skills and
work well in a team environment

L2 Technical Support Analyst

Westport, CT

75,000-90,000

Experience in Commodities

Experience in Software

Experience in Technical Support

Job Duties:

* Provide both functional and technical support of "n-tier"
commodities Trading/Risk Management Software

* Liaise with customer personnel and internal development teams
to troubleshoot software, hardware, or system configuration problems and
identify and provide solutions

* Document client support issues via call tracking software

Qualifications:

* BBA/BS/BA in Business (Accounting or Finance) or Liberal Arts
combined with technical experience/certification and a business
background in the commodities/derivatives trading industry OR BS in
CS/MIS/Engineering or equivalent

* Previous experience in similar support engineer or analyst role
at an enterprise software vendor (or end user of enterprise software) is
STRONGLY preferred

* Solid business experience in the commodities/derivatives
trading industry also preferred, but not required

* 1-2 years experience in Java

* Strong knowledge/experience with databases, specifically Oracle

* Good communication skills

* Strong computer software troubleshooting/analytic skills

* Strong initiative, organization, and excellent analysis/problem
solving skills required

* Must have excellent written and verbal communication skills and
work well in a team environment

[Non-text portions of this message have been removed]

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MIS Ntwk Assoc Mtg Dates:

Feb 7 No Mtg - Tech expo Giants Stadium

Feb 14th - Tues Reg Mtg - 6 pm - Berman Larson Kane Offices, Paramus - DO NOT use GPS for directions - Get dir from BLK site - Bring 15 copies of your resume

Feb 28th Tues Dinner Mtg - Totowa - Rod Colon - Subject to be announced

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